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Analyst, Alert Review

Remote:

Full Remote

Experience:

Mid-level (2-5 years)

Work from:

India

Offer summary

Qualifications:

2 to 3 years of experience in Fraud, Financial Crime or Credit Risk roles., Understanding of risks and controls in B2B payments., Proficient with analytical tools like Excel and Tableau., Attention to detail with a growth mindset..

Key responsabilities:

Conduct full profile reviews on suspicious triggers.
Analyze risk data to identify trends and red flags.

CertiDeal Information Technology & Services Startup https://certideal.com/

11 - 50 Employees

See more CertiDeal offers

Job description

ABOUT TIDE

At Tide, we are building a finance platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting.

Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2000 employees.

Tide is rapidly growing, expanding into new markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money.

As an Alert Review analyst you’ll be:

Undertaking full profile reviews based on potentially suspicious triggers or periodic timeframes.
Own the analysis of risk data, identify trends, red flags and develop an in-depth understanding of the risk profile of our acquiring products.
Monitor compliance with the acquiring products’ risk appetite, acceptance and risk performance.
Adopt a continuous improvement mind-set, constantly identifying opportunities to enhance processes/procedures and adopt new tools/technologies.
Monitor performance of fraud and risk models and identify areas of improvement.
Identify further fraud and risk data and rules that can be beneficial to improve credit performance across Tide.
Managing your own case load to meet performance targets.
Consistently reaching the targets for Productivity and Quality.
Establishing good relationships with various departments throughout the organisation to ensure good operational synergy
Participate in internal and external training programs related to fraud offences detection and prevention and other subjects that may form part of the day-to-day work requirements.
Treating Tide members fairly by taking responsibility to ensure that their needs are met

What makes you a great fit:

You are willing to work in flexible shift patterns.
You have 2 to 3 years of experience in a Fraud, Financial crime and/or Credit Risk role, ideally in merchant acquiring payments fintech esp. e-commerce payments or financial institutions.
Have a strong understanding of risks and relevant controls involved in B2B merchant onboarding, payments transaction monitoring (incl. declines/chargebacks/disputes) and ongoing in-life monitoring.
Worked in cross-functional set up with strong analytical skills, data driven mindset and ability to work independently
Proficiency with analytical tools and visualisation software (e.g., Excel, Tableau, Looker)
Attention to detail and quality of the deliverables with growth mindset & extreme ownership.
A growth, can-do and customer oriented mindset with extreme ownership.
You have strong understanding and experience of CDD and EDD processes.

What you’ll get in return:

Make work, work for you! We are embracing new ways of working and support flexible working arrangements. With our Working Out of Office (WOO) policy, our colleagues can work remotely from home or anywhere in their home country. Additionally, you can work from a different country for 90 days of the year. Plus, you’ll get:

Competitive salary
Self & Family Health Insurance
Term & Life Insurance
OPD Benefits
Mental wellbeing through Plumm
Learning & Development Budget

TIDE IS A PLACE FOR EVERYONE

At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives.

We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.

At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.

You personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.