We are the marketing localization people. Our vision is to blend the best of marketing and localization to drive customer success. We help our clients achieve the right balance of people, process, and systems needed to deliver lasting international growth and ROI.
THE ROLE
Our business is growing, and we’re looking for a talented PM with a can-do attitude, a willingness to learn and the desire to make your own opportunities as you grow with us. We value courage, autonomy, accuracy, collaboration, creativity, speed and proactivity. We are committed to a positive, open working environment that enables our people to develop and thrive.
As a Project Manager working closely with our Account Manager and wider London-based account team, you’ll be focusing on critical criteria-based and efficient review of title production work for our streaming client’s Turkish assets.
This role is responsible for gathering required assets from the client’s Content Partner, moving them through Artwork Creation with our internal and external design resources, managing the review process, and delivering back to our key client. This role will mostly be handled in Turkish, but will be working with English speaking design leads and Account Manager, so ability to communicate in both languages is key.
Delivering an excellent customer experience on each and every project is vital. Your remit will also include responsibility at project level for timeline planning, briefing, risk management and commitment to quality. You’ll need a track record of planning and managing complex projects and sharp attention to detail.
KEY RESPONSIBILITIES & FOCAL POINTS
End-to-end project management for 1-4 Turkish titles per month. This is approximately 10-15 hours of work per week (current scope but may increase) and is equivalent to roughly 2 hours per day between 10am and 1pm for maximum overlap with Account Manager.
Understand the scope and requirements (source content, design requirements, linguistic requirements, client goals, the deliverable, etc.) of all assigned title production requests.
Own and manage the communication with the client throughout the project, always seeking ways to add value.
Work closely with Design Lead and in-country designers to create assets and deliver in adherence to client schedules.
Utilise JIRA, Client’s digital asset management system. , and internal tools to track titles throughout the entire workflow.
Experience managing projects in both English and Turkish, and being able to switch between two languages when speaking to client and internal partners.
Able to scale to handle multiple projects simultaneously while still maintaining accurate, on-time deliveries in accordance with established SLAs.
Address any change requests to Client title production tickets. Identify requests which are outside of the original scope and then work with the Client to seek agreement on appropriate direction and action.
Proactively identify areas of potential risk and address or escalate the issues as necessary.
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