Engineering Manager, UI Developer Experience (Remote, IRE)

​​#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We’re looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters - one team, one fight.

About the Team

The CrowdStrike UI Developer Experience team (UIDX) is responsible for improving developer productivity by reducing friction through tools and processes. We currently support over 250 UI engineers who build and maintain our internal and external software products. These products are leveraged by our customers 24/7 to protect their systems from the world's most sophisticated cybersecurity adversaries.

UIDX provides the systems, infrastructure, and tooling that enables UI engineers to build, test, deploy, and activate features in our applications, including:

• Tools and processes for dealing with errors or incidents.

• Build processes, both local and in Continuous Integration (CI).

• Tools for troubleshooting and debugging production systems.

• Local development: setup, running, making changes to code.

• Monitoring and maintaining speed and stability of automated changes through CI pipelines.

• Enabling UI engineering teams to provide sufficient automated test coverage.

• Facilitating cross-team collaboration during development - e.g. code dependencies and shared libraries.

• Ease of deployment, activation, rollback, and deactivation of features.

• Configuration and administration of UI systems - e.g. code repositories, build pipelines, error reporting, etc.

• Documentation and training for all the above.

As a member of the UIDX team, you will be part of a culture that promotes a "safe space" for your continued career growth:

• We believe that a highly diverse team can solve the most challenging problems, and therefore encourage individuals to bring their whole selves to work - interests, backgrounds, demographics, joys and concerns.

• We promote and model healthy habits for work/life balance, and fully leverage paid leave judgment-free.

• We aren't afraid to have difficult conversations through a lens of understanding, and we work across teams to find solutions that are the best fit for our organization.

• We encourage our team to continuously learn and grow, through formal training and peer mentorship.

We support each other when we struggle, we lift each other up when we win.

About the Role

The UIDX team is seeking an Engineering Manager to lead a team focused on supporting releases, observability, and cross-team technical support of our UI engineering teams. As an Engineering Manager, you’ll be responsible for the workload management, wellbeing, and professional growth of your team. You’ll help foster an open and collaborative environment and support systems to help your team succeed.

At CrowdStrike, we believe all our Engineering Managers should have a strong coding background. You should be comfortable reviewing code, and you will be expected to understand and contribute to architectural discussions.

What you'll do

• Lead a team of engineers within these areas of focus:

  • Release management: Preparing, coordinating, and executing scheduled releases for UI Engineering teams.

  • Observability: UI build metrics and dashboards for DORA, code coverage, build performance and stability, error detection (e.g. Sentry).

  • Engineering Support: Provide daily support for UI Engineering teams with DX-related issues (builds, tooling, PRs, documentation, training, etc.) 

• Manage team workload, project resourcing & coordination in a fast-paced, highly distributed environment.

• Support wellbeing of team members - providing support & guidance focused primarily on resourcing, progress, and soft skills.

• Gather feedback from others, provide coaching as needed & in collaboration with senior engineers to advance team member skill sets.

• Build a team - leading and coordinating recruitment process from initial contact to offer

• Maintain visibility into the product roadmap and share that information back to other managers and team members.

• Participate in team activities, such as roadmap planning, to prioritize projects on the roadmap based on availability of humans to do the work and business objectives that need to be met.

What you'll need

• Experience managing a cadenced release process: RC creation, validation, approval, release.

• Experience managing a support-focused process with a regular stream of incoming requests from multiple teams.

• Experience with observability and DORA metrics, including dashboards.

• Strong engineering track-record focusing on front-end development & technologies. (JS/TS/CSS/HTML) and modern frameworks and approaches.

• Experience with front end frameworks such as React, Next.js, Vue and Ember.

• A good understanding of Cloud Technologies and end to end delivery of data intensive SaaS products.

• A good understanding of CI/CD pipeline configuration using tools such as Jenkins.

• Familiarity with client-side build processes and tools (e.g. Ember CLI, Webpack, etc.).

• Experience writing command-line scripts using Node.js.

• Experience with testing frameworks, tools and methodologies such as QUnit or Mocha.

• Familiarity with Amazon Web Services.

• Comfortable with Git or similar version control systems and workflows.

• A desire to work closely with others to deliver quality software and solve problems.

• Strong communication skills in both verbal and written formats.

• Comfortable providing presentations and recommendations to stakeholder management.

• Being an advocate in UX consistency, accessibility and empathy for the end user.

• Experience mentoring & supporting people and teams with empathy & professionalism.

• Experience working with Product Managers and UX Designers for requirement analysis and driving the engineering team to come up with solution approach and design for delivering the requirements.

• Experience planning, tracking, delivering and managing multiple projects.

• Experience in remote-first environments and global teams.

#LI-GO1

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Benefits of Working at CrowdStrike:

• Remote-first culture

• Market leader in compensation and equity awards with option to participate in ESPP in eligible countries

• Competitive vacation and flexible working arrangements

• Physical and mental wellness programs 

• Paid parental leave, including adoption 

• A variety of professional development and mentorship opportunities

• Access to CrowdStrike University, LinkedIn Learning and Jhanna

• Offices with stocked kitchens when you need to fuel innovation and collaboration

• Birthday time-off in your local country

• Work with people who are passionate in our mission and Great Place to Work certified across the globe