About GTT:
GTT is a leading networking and security as a service provider for multinational organizations, simply and securely connecting people and machines to data and applications – anywhere in the world. We serve thousands of organizations, bringing together the right people, partners and technology to reduce the burden on IT teams and solve the most pressing networking and security challenges. Built on our top-ranked global Tier 1 network, GTT Envision is a single global technology platform to connect, orchestrate, virtualize and automate enterprise networks, enabling customers with consumable solutions to achieve business missions and meet ongoing demand when, where and how needed. Our portfolio includes SASE, SD-WAN, security, internet, voice and other connectivity options, complemented by a suite of professional services and exceptional sales and support teams in local markets around the globe. We partner with our customers to deliver Greater Technology Together. www.gtt.net.
Role Summary:
The Director, Global Bid Management role serves its internal customer, the global sales team, and interface with partner departments in Product, Vendor Management, Sales Engineering, Systems and Service Delivery.
Job Scope/Supervision:
You will be required to maintain regular contact with a variety of internal teams including Account Management, Customer Success, Sales Operations, Service Delivery, Assurance and Finance.
Duties and Responsibilities:
- Managing the global day to day workflow, interfacing with key customers in the sales organization and outside vendors, assigning resources effectively to manage workload.
- Aligning cross functional teams to focus on solving business problems that inhibit the company’s ability to produce accurate and competitive quotes in an efficient manner.
- Ability to highlight and escalate issues that jeopardize global team success; creating alternative solutions and paths for executive attention and action to eliminate risk.
- Managing a diverse team of players supporting a global sales organization, growing and developing this team, recruiting new talent to the organization.
Required Experience/Qualifications:
- Experience of managing bids in Telecommunications, cloud or complex IT sectors
- Experience of managing complex and diverse Virtual Bid Teams
- Excellent written communication skills and the ability to listen, absorb and understand accurately
- Exceptional organisation skills
- A good working understanding of the services and related technologies that GTT provides
- Strong stakeholder management skills
- A good working understanding of all bid areas – technical, operations, commercial, legal etc.
- Leadership experience
Desirable Experience/Qualifications:
- APMP / Shipley Qualified to Practitioner level
- Experience of working with Sales teams using formal Sales Methodology Practices (Miller Heiman)
- Leadership qualifications and/or experience
Hours/Travel/Shift:
Office hours
Core Competencies
Business Acumen: Knowledge of business concepts, tools, and processes that are needed for making sound decisions in the context of the company's business; ability to apply this knowledge appropriately to diverse situations.
★ Required level: Extensive Experience (3)
- Designs the organization's planning processes and decision-making channels.
- Explains business issues and trends of own business unit as compared to other business units.
- Demonstrates a big picture understanding of the business, its interrelationships, and priorities.
- Demonstrates strong foundation of business fundamentals, measurement, and business finance.
- Develops business cases for own function; reviews and critiques cases for other functions.
- Explains advantages and risks of using business simulations for critical business decisions.
Knowledge of Organization: Knowledge of the organization's vision, structure, culture, philosophy, operating principles, values, and code of ethics; ability to understand the value of aligning capabilities with business goals to support optimal performance.
★ Required level: Extensive Experience (3)
- Promotes the rationale and organizing principles of organization's structure.
- Aligns own department's plans with enterprise mission and vision.
- Coaches others on organization's philosophy, culture, and history.
- Trains others on the functions, key responsibilities, and practices of multiple departments or units.
- Makes effective use of the organizations unofficial structure and back channels.
- Participates in developing formal procedures and structures for getting things done within the organization.
Planning: Tactical, Strategic: Knowledge of effective planning techniques and ability to contribute to operational (short term), tactical (1-2 years) and strategic (3-5 years) planning in support of the overall business plan.
★ Required level: Expert (4)
- Reviews and consults on the final strategic plan in collaboration with the business units.
- Monitors industry for innovations in planning processes.
- Directs the development, maintenance, and communication of own function's strategic plan.
- Contributes to the overall strategic business goals and plans of the organization.
- Creates and implements a strategy for supporting current and future business needs.
- Develops long-term strategies to deliver services that keep pace with technology trends.
Individual
Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
★ Required level: Extensive Experience (3)
- Differentiates assumptions, perspectives, and historical frameworks.
- Evaluates past decisions for insights to improve decision-making process.
- Assesses and validates decision options and points and predicts their potential impact.
- Advises others in analyzing and synthesizing relevant data and assessing alternatives.
- Uses effective decision-making approaches such as consultative, command, or consensus.
- Ensures that assumptions and received wisdom are objectively analyzed in decisions.
Leadership
Continuous Transformation: Knowledge of evolving the business to remain competitive; ability to understand, adapt oneself to, respond to and proactively seek changes and innovation in the business environment to improve the competitive advantage of an organization.
★ Required level: Extensive Experience (3)
- Anticipates the impact of change in markets, politics and culture on the organization and its clients.
- Generates new ideas, approaches and solutions in response to changing demands or environment.
- Integrates emerging industry best practices into current working processes.
- Leads the team to deal with, respond to and actively seek changes and innovative opportunities.
- Builds an environment of openness to new ideas and approaches.
- Develops KPIs and training materials to assess, build and nurture continuous business transformation.
Organizational Leadership: Knowledge of leadership concepts and ability to use strategies and skills to enlist others in setting, embracing and achieving objectives.
★ Required level: Extensive Experience (3)
- Employs various group decision-making methods depending on the situation.
- Promotes efficacy through monitoring, coaching & motivating subordinates, intervention, etc.
- Translates vision into specific functional or departmental initiatives.
- Uses emotional contagion to affect the mood of group members, tone of group and group processes.
- Uses a normative decision model (with leadership styles and situational variables) to select style.
- Initiates structure: role clarification, setting standards, holding subordinates accountable, etc.
Management
Team Management: Knowledge of effective team building techniques; ability to form and manage effective teams.
★ Required level: Extensive Experience (3)
- Brings projects to closure and ensures capture of what can be learned from the experience.
- Leads the definition of team mission and objectives for a variety of teams.
- Employs appropriate techniques for maintaining team enthusiasm, energy, and focus.
- Ensures that team members are on board, unified, and moving in the same direction.
- Communicates both within the team and to stakeholders.
- Learns and utilizes special talents and work styles of team members.
Universal Competencies
- Continuous Improvement: Knowledge of transformation initiatives to drive fundamental changes, enhance responsiveness and efficiency to core business practices. Ability to drive cultural changes from best effort to results oriented.
- Customer First (Customer Facing): Knowledge of customer interactions, creating a culture of accountability, collaboration and partnership. Ability to build an environment supporting customer value creation at every level.
- Operational Excellence: Understanding the system-driven processes for consistency and scalability. Ability to re-focus processes and systems from integration activity to maximizing a positive customer impact and anticipating future trends.
EEO Statement
GTT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, GTT complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
GTT expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of GTT’s employees to perform their job duties may result in discipline up to and including discharge.
