Admin Assistant (Voice)

This is a remote position.

• Part-time (20 hrs per week)
  
• Monday to Friday
  
• 10-2 pm Mountain Standard Time (1:00 AM to 5:00 AM Manila Time)
  

• Answer Phones              
  
• Data Entry in our system and occasionally adding to a spreadsheet for review
  
• Calling MD about orders that are late
  
• Review a GPS system and make notes about if a visit was made or not
  
• Run, Review and send out reports to staff
  
• Data Clean up
  
• Call Clients about schedule changes
  
• Create/update a printable label sheet that has client name and demographic information
  
• Draft letters from a template to send to clients and insurance companies about coverage for service
  

Requirements

• Familiarity with medical terminology (training provided)
  

• Commitment to maintaining strict confidentiality and adhering to HIPAA compliance standards
  

• Strong written English proficiency and effective verbal communication skills.
  

• Demonstrated reliability with a keen attention to detail.
  

• Basic proficiency in Excel and other MS Office tools.
  

• Quick learner with the ability to adapt to changing tasks and priorities.
  

• Technical proficiency, including familiarity with G-suite and other online tools.
  

• Experience in handling voice interactions with a focus on customer satisfaction.
  

Benefits

• Permanent work-from-home
  
• Immediate hiring
  
• Steady freelance job