Offer summary

Qualifications:

Experience with Golang, PHP, and Python, Knowledge of cloud computing and micro-services, Ability to work with high throughput databases, Eagerness to learn and improve customer satisfaction.

Key responsabilities:

Maintain and refactor backend systems

Develop strategies to prevent nefarious behavior

Job description

TextNow is looking for a smart, motivated Software Developer who is eager to learn, is passionate about our mission and seeks to improve our ability to maintain high customer satisfaction for our suite of client products.

TextNow'sTrust & Safety team uses technologies like Cloud computing, Golang, micro-services via gRPC, high throughput databases, streaming and queueing. We manage hundreds of millions of user interactions and terabytes of raw data in real-time. As a member of the Trust and Safety team you will gain real world experience with scalable and high performing systems by creating solutions for affordable telecommunications while improving the user experience through developing solutions to identify, stop and prevent nefarious behavior on the platform.

What You'll Do

Maintain and refactor backendsystems to improve our existing detections in languages like Golang, PHP, and python

Conceptualize new systems and strategies to detect, prevent and stop bad actors

Work with Data Science and Site Reliability teams inform new and existing system architecture and strategy

Work with our Fraud Analyst teams to build systems and automation to improve automated detection of bad actors

Participate in a rotating on-call team, responsible for site uptime and critical functions

Participate in a rotating threat management team responsible for monitoring and mitigating real-time threats as they appear on the platform

Triage and debug issues that affect our customers

Who You Are

Creator of cool stuff with a passion for efficiency and continuously improving the user experience

Brilliant Collaborator with great experience partnering with various business verticals like support, engineering and program management

Takes action and ownership with the ability to drive issues to their conclusion