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Golang Backend Developer - Trust & Safety

extra parental leave
Remote: 
Full Remote
Contract: 
Full time
Work from: 
Canada, United States

Offer summary

Qualifications:

Experience with Golang, PHP, and Python, Knowledge of cloud computing and micro-services, Ability to work with high throughput databases, Eagerness to learn and improve customer satisfaction.

Key responsabilities:

  • Maintain and refactor backend systems
  • Develop strategies to prevent nefarious behavior
TextNow logo
TextNow Telecommunication Services SME http://www.textnow.com/
51 - 200 Employees
About TextNow
Our mission is to break down the barriers to communication and free the flow of conversation for people everywhere. TextNow is evolving the way the world connects and that’s because we’re made up of people with curious minds who bring an optimistic, yet critical lens into the work we do. We’re the largest provider of free phone service in the nation. And we’re just getting started. Join TextNow and break down barriers to communication with us.
See more TextNow offers

Job description

TextNow is looking for a smart, motivated Software Developer who is eager to learn, is passionate about our mission and seeks to improve our ability to maintain high customer satisfaction for our suite of client products.  
TextNow'sTrust & Safety team uses technologies like Cloud computing, Golang, micro-services via gRPC, high throughput databases, streaming and queueing. We manage hundreds of millions of user interactions and terabytes of raw data in real-time. As a member of the Trust and Safety team you will gain real world experience with scalable and high performing systems by creating solutions for affordable telecommunications while improving the user experience through developing solutions to identify, stop and prevent nefarious behavior on the platform. 

What You'll Do
  • Maintain and refactor backendsystems to improve our existing detections in languages like Golang, PHP, and python 
  • Conceptualize new systems and strategies to detect, prevent and stop bad actors 
  • Work with Data Science and Site Reliability teams inform new and existing system architecture and strategy 
  • Work with our Fraud Analyst teams to build systems and automation to improve automated detection of bad actors 
  • Participate in a rotating on-call team, responsible for site uptime and critical functions  
  • Participate in a rotating threat management team responsible for monitoring and mitigating real-time threats as they appear on the platform 
  • Triage and debug issues that affect our customers 

    • Who You Are
  • Creator of cool stuff with a passion for efficiency and continuously improving the user experience 
  • Brilliant Collaborator with great experience partnering with various business verticals like support, engineering and program management   
  • Takes action and ownership with the ability to drive issues to their conclusion         
  • Respectfully candid with the ability to tactfully give/receive feedback with various teams across the organization     
  • Resourceful and self-starter able to work remotely. Meet and exceed expectations without supervision 
  • Critical thinkerdoesn’t just write code but thoughtful considers and understands tradeoffs of the approach to the task at hand 

    • Required profile

    Experience

    Industry :
    Telecommunication Services
    Spoken language(s):
    English
    Check out the description to know which languages are mandatory.

    Hard Skills

    MicroservicesVery Large Databases (VLDB)gRPCQueue ManagementPython (Programming Language)PHP (Scripting Language)Cloud ComputingLive Streaming

    Other Skills

    • Collaboration
    • Critical Thinking
    • Problem Solving
    • Resourcefulness
    Are you interested?

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