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Customer Support/ Executive Assistant (Part-time)

extra holidays

Remote:

Full Remote

Contract:

Part time

Experience:

Mid-level (2-5 years)

Work from:

Philippines

Offer summary

Qualifications:

Bachelor’s Degree in Business Administration or related field preferred., 3 years proven experience in client-facing or administrative role., Strong computer literacy including Microsoft Office and CRM systems., Highly organized and detail-oriented..

Key responsabilities:

Engage with clients via phone, email, and other channels.
Oversee scheduling and prepare reports and presentations.

Boomering Inc Scaleup https://boomering.ph

201 - 500 Employees

See more Boomering Inc offers

Job description

This is a remote position.

Position Title: Customer Support/ Executive Assistant (Part-time)
Work Set-up: Work From Home
Salary: Php 20,000 – Php 25,000
Schedule: Monday – Friday, 1pm to 5pm PHT (may adjust as needed)

Our client is a leading premium indoor cycling studio, dedicated to delivering an unmatched fitness experience. They value passion, precision, and efficiency in everything they do. Joining their team means becoming part of a vibrant, fast-paced environment where your contribution directly supports our growth and success.

This is an exciting opportunity for a dynamic and resourceful individual to join a forward-thinking company in the health and fitness industry. As an Executive Assistant, you will play a crucial role in enhancing their client relationships and operational efficiency. If you thrive in a role where you can make a real impact and enjoy working in a vibrant, health-focused culture, we want to hear from you!

JOB DESCRIPTION FOR AN EXECUTIVE ASSISTANT

Responsibilities as a Customer Support/ Executive Assistant:

• Professionally engage with clients via phone, email, and other channels to address inquiries, concerns, and feedback.
• Respond promptly to leads and manage a streamlined follow-up process.
• Oversee scheduling, including coordinating meetings, events, and studio bookings.
• Handle confidential information with discretion and professionalism.
• Prepare reports, presentations, and other documents as required.
• Assist with client relationship management, maintaining records, and updating the CRM system.
• Monitor and prioritize emails, ensuring no opportunity or inquiry is overlooked.
• Social Media Management and admin tasks as required

Quick lead flow required for this position:
• CB advertises first ride free on the socials.
• Prospects click on a link and they make a profile. They may make a booking for a ride in the studio but the majority dont.
• We would then ring the prospects, have a discussion with them about what they what to get out of the free ride and then get them booked into their first free ride.
• There will then need to be a confirmation call the day before to make sure they are still coming and ask if they have any questions. At that point they may ask to reschedule
• Once they have done the ride we will try to sell a membership while they are in the studio.
• If they don't buy a membership and want someone to follow up then we make an agreed time for a call.
• Follow up new members to get them booked into their membership paid weekly ride and help them with goal setting information

Qualifications as a Customer Support/ Executive Assistant:

• Bachelor’s Degree in Business Administration or a related field is preferred.
• 3 years proven experience in a client-facing or administrative role.
• Strong computer literacy, including proficiency in Microsoft Office and CRM systems.
• Highly organized, detail-oriented, and capable of multitasking in a fast-paced environment.
• Ability to manage and respond to multiple priorities with a sense of urgency.
• Comfortable working independently and taking initiative.
• A proactive problem-solver with excellent time management skills.
• Knowledge of or interest in the fitness industry is a plus.

Your love for Boomering will jump-start with these meaningful engagement activities and perks. Using the concepts and tools of EOS (Entrepreneurial Operating System), Boomering provides a fun, rewarding and stimulating environment where work-life balance meets a commitment to foster growth.

• Genuinely caring Leadership Team
• Competitive salary package
• Company-provided full set-up for desktop/laptop with a back-up internet
• Free pre-employment Medical Assessment (T&C apply)
• HMO on the first day of hire
• 15 Vacation Leaves and 5 Sick Leaves
• Annual Performance Reviews
• Unlimited Employee Referral Incentives
• Employee Loan Facilities
• Social Clubs and Interest Workshops
• Company events where you get a chance to win amazing prizes and be rewarded for your outstanding performance.
• Statutory Benefits: Maternity, Paternity and Solo Parent Leaves, Magna Carta for Women, Retirement Benefits, OT, and Premium Pays
About Boomering:

Boomering is an ISO-certified, leading BPO company in Clark Freeport Zone, Pampanga.
Our mission to Enrich Client and Staff Lives through Simple and Smart Offshoring Solutions and our S.T.E.P. Core Values (Service, Transparency, Excellence and Partnership) are the framers of our continuing success.

Providing equal opportunities and collaborative culture of excellence, Boomering is not just your average BPO. We are here to make a difference.

Future-proof your career and pursue your passion with Boomering! We want career thrill-seekers who are committed to growth as much as we are.

Website: www. boomering.ph
Career Portal: https://boomering.zohorecruit.com/jobs/Careers
Facebook and LinkedIn: Boomering Inc.; Boomering Careers

Salary:

Php 20,000 – Php 25,000