Offer summary
Qualifications:
Fluency in Czech; English proficiency is a plus., Experience in customer service is preferred., Proficient in customer service software..
Key responsabilities:
- Provide outstanding service via phone, email, and chat.
- Assist clients with inquiries and ensure effective resolutions.
- Maintain accurate records of interactions and escalate issues.
- Collaborate on improving service processes and stay updated on products.
- Promote a positive atmosphere and meet service performance targets.