General Adjuster - PI

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range

What Will You Do?

• CLAIM HANDLING:
• Adjusting/co-adjusting/ supervising large, complex property claims with an anticipated exposure in excess of $250K.
• Developing scope of building and contents losses; writing repair estimates and direct scope of loss; securing agreed prices with contractors; evaluating losses and assessing the types of experts needed.
• Participating as storm team member to handle large storm/catastrophe losses.
• Evaluating and investigating fraud and arson cases; directing/ managing investigations with experts.
• Qualifying as expert and testifying as to findings in court as appropriate.
• Investigate facts of loss and coverage; evaluating, negotiating or declining settlement of claim.
• Investigating, recognizing and developing subrogation and salvage recovery potential.
• LEADERSHIP:
• Selecting and supervising legal counsel for litigation management.
• Training one-on-one in co-adjusted claims, including taking a claim rep or supervisor to loss site.
• Conducting field office training sessions and/or coordinating the training needs of the field offices. Providing ongoing counsel regarding conflict/problem resolution and verification of work performance goals.
• COMMUNICATIONS/INFLUENCE
• Interacting with agents and brokers on a regional basis for customer service.
• Contacting and managing experts.
• Communicating claim status and summarizing claim activities to field offices.
• Consulting with the field offices on issues of coverage and damages.
• Supporting marketing departments in attracting and retaining crucial SAM/CAM accounts.
• OTHER ACCOUNTABILITIES
• Establishing and operating storm offices in situations that do not qualify for a CAT coordinator/ supervisor at request of field office.
• In order to perform the essential functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements. Generally, license(s) must be obtained within three months of starting the job and obtain ongoing continuing education credits as mandated.
• Other duties as assigned.
• Perform other duties as assigned.

What Will Our Ideal Candidate Have?

• Bachelor's Degree or equivalent experience.
• Qualified candidate should have five to seven years of property adjusting experience.
• Advanced communication skills are necessary to understand, interpret and convey highly technical information to others.
• Expert/mastery knowledge or skill level in claims.
• Basic working knowledge/ skill level in accounting, administrative support, products, financial analysis, litigation, mathematics/statistics, and Excel, Word, PowerPoint and business lines products.
• Experience in adjusting complex additional living expense losses, and proficiency in personal property coverage evaluation is also needed.
• Demonstrates creative problem solving and analytical skills.
• Sense of urgency and ability to prioritize.
• Candidate must be extremely organized and possess strong investigative skills.
• Ability to plan and coordinate with other organizational units and resources.

What is a Must Have?

• High School Diploma or GED required.
• A minimum of five years of Property adjusting experience required.
• Valid Driver's License required.