Workday Senior Manager

Our story

Strada is a technology-enabled, people powered company committed to delivering world-class payroll, human capital management, and financial management solutions to organizations globally.

With a team of more than 8,000 experts and over 30 years of expertise, Strada blends leading-edge technology with human ingenuity to help businesses across the globe design and deliver at scale. Supporting over 1,400 customers in 33 countries, Strada partners with customers at every stage of their journey, to help drive their vision forward.

It’s why we’re so driven to connect passion with purpose. Our team’s experience in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life.

With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Strada is the perfect place to put your passion to work.

To learn more about us, visit stradaglobal.com

Workday Senior Manager - India

• Excellent opportunity to lead India Workday HCM delivery function
• Based locally in Mumbai, Chennai, Gurgaon but remote/ hybrid working is considered

Join our Professional Services Delivery team

Our Professional Services Delivery team exists to deliver complex HR Information system solutions to International and local customers. Our projects vary in size from large multi-country full-suite implementations to smaller single module projects. We are a successful and established team, able to work collaboratively with our global teams.

What will you do?

• Main accountability is to achieve and overachieve revenues and profit targets supporting the overall strategic growth and priorities of the region and of the company and deliver high quality projects exceeding customers’ expectations
• The role provides executive leadership and focus in defining, managing and developing a successful Professional Services organization within the GTM strategy of Alight while working in close alignment with the International Professional Services function
• The role will closely collaborate with the other Functional Leaders and key stakeholders in the region and globally to ensure profitability and excellence of service for all clients aligned to the International Business as well as supporting the International Professional Service strategy deployment.
• The Workday HCM Functional Director may be involved during the sales process for new clients, throughout their implementation, and will ensure seamlessly transition into ongoing services where appropriate. The role will lead governance and oversight for all projects and services, assuring projects and services are delivered within the agreed timeframe and with exceptional quality.
• The role delivers expertise across Delivery, solutions, operations, compliance, innovation, client management, commercial acumen and transformation; while creating an engaging working environment that encourages colleague development.

Key Responsibilities 

The Workday Senior Manager is accountable for end-to-end P&L for Implementation and AMS Services, and responsibilities include:

• Thought leadership to drive efficient resource management in close cooperation at international level ensuring professional support for multi-country projects
• Assume the P&L responsibility for Workday HCM Professional Services in the region, responsible for achieving revenue, profitability and operational targets while building the foundation for colleagues’ engagement and client satisfaction.
• Build a strong alignment with the International Professional Services function to ensure consistency in standards, metrics and quality measures across the business. Communicate and foster such alignment within the regional organization to measure success of the Professional Services function in India and APAC.
• Actively participate in the sales process for new clients and sign off on deal models for new business
• Ensure active participation by the function during implementation phase of new clients,
• Escalation point for clients and internal teams to ensure appropriate solutions are in place
• Proactively anticipate potential issues, both at resources management level, at coordination level or customer support level, and analyze root causes to work on long term solutions.
• Remain informed and abreast of industry developments and competitive marketplace looking for innovation and solutions development to anticipate and respond to clients’ needs ensuring excellence in service
• Strong stakeholders management at multiple level: local (Functional Leaders), regional (APAC Leaders) and Global/International (ProServ VP and other key leaders) to ensure a coordinated and unique voice in front of Clients and a consistent approach towards development and innovation .
• Develop talent within the organization to create a pipeline of future Leaders.
• Key focus on colleagues’ engagement building a fair, engaging, developing, diverse and respectful working environment

Knowledge, Education, Certification, Skills & Technical Proficiencies

• Masters degree in Business Management, Economy, executive Management or equivalent
• Fluent English skills required
• Advanced Technology user, experience with virtual collaboration tools (Teams, Webex, Skype for Business or equivalent) required

Work Experience

• 14+ years of industry experience. Minimum 2 years in Workday Managing Consultant or in WD Manager role.
• Proven delivery of strategic goals to increase profitability
• Previous consulting experience preferred either as an internal consultant or with a consulting / software organization in another ERP application (e.g. PeopleSoft)                                                        
• Experience defining global HR business and systems strategy, developing system requirements, and implementing practical business solutions under multiple deadlines        
• Significant experience in global collaboration required – this includes also leading colleagues from multiple different geographies
• Experience leading and managing delivery operations required
• Success proven work experience from managing matrix team working on complex deployment projects
• Wide experience in effective management of various stakeholders with contradicting expectations or needs. Ability to find a compromise and a right balance with the overall benefit for the organization.

Benefits

We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options. 

By applying for a position with Strada, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Strada’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test.  You will be notified during the hiring process which checks are required by the position.

Our commitment to Diversity and Inclusion

Strada is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.

At Strada, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.

Diversity Policy Statement

Strada is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law.   In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans.

Strada provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.

Authorization to work in the Employing Country

Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Strada.

Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Strada business units.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
 

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.