Match score not available

Czech / Slovak Customer Support Agent (Warsaw)

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Fluent in Czech / Slovak and English, Proactive attitude, Previous experience in a support role, Strong attention to detail.

Key responsabilities:

  • Communicate with customers through chats and emails
  • Resolve customer complaints and ensure satisfaction
Medier Agency logo
Medier Agency Marketing & Advertising SME https://www.medieragency.com/
51 - 200 Employees
See more Medier Agency offers

Job description

Are you fluent in Czech / Slovak and English? Are you passionate about providing top-notch customer support? If so, we want you to join our team at WeDoSupport in Wroclaw!

✅ Main Responsibilities:


  • Communication with customers through online-chats, e-mails
  • Maintain prompt and empathetic attitude towards customers
  • Acknowledge and resolve customers’ complaints
  • Knowing our products inside and out so you can answer the questions
  • Ensure satisfaction of the customer and provide professional support for customers


✅ Requirements:


  • Proficiency in both written and spoken Czech / Slovak and English.
  • Proactive attitude with a knack for customer support and sales.
  • Excellent communication and negotiation skills.
  • Strong attention to detail.
  • Previous experience in a support role is advantageous.

✅ Why join us? We offer:


  • Working in dynamic European company
  • Decent Remuneration
  • Flexible work hours (shifts)
  • Ability of career and professional growth within the company
  • Corporate events, team buildings
  • International team


Required profile

Experience

Industry :
Marketing & Advertising
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Communication
  • Detail Oriented
  • Negotiation

Customer Service / Support Representative Related jobs