Call Center Patient Representative (WFH)

This is Urgent Hiring ( Work From Home) Inbound Call Center

Remote Customer Service Representative (Patient Representative)

• Only Candidates residing in the United States will be considered
  
  
  

Full TIME(Paid Training)

Monday - Friday 4 days 9am-7pm and 1 day 11:30am-8pm

$15-$16 per hour+ MONTHLY BONUS + OPPORTUNITY TO EARN UP TO AN ADDITIONLAL $1,000 QUARTERLY BONUS

Pay increase at 30 & 90 days after training

YOU MUST HAVE YOUR OWN EQUIPMENT

Job Description

Pro Talent is looking for a positive and professional Customer Service representative to join our growing team. In this role, youll be our customers first point of contact, responsible for delivering the best in class customer support experience.

IN THIS ROLE YOU WILL:

• Take incoming calls and provide accurate, satisfactory answers to their questions and concerns.
• De-escalate situations involving dissatisfied customers, while offering patient assistance and support.
• Maintain and update all customer communications
• Determine the quickest, most effective ways to answer a customers questions
• Bilingual - a plus
  
  
  

WE WOULD LOVE TO HEAR FROM YOU IF YOU:

• Have ability to offer excellent customer service
• Have ability to answer a high volume of calls.
• Have excellent communication and interpersonal skills
• Have good written, verbal, active listening, and phone communication skills
• Have ability to handle stressful situations and maintain a calm composure
• Have good computer skills
• Have ability to work independently
• Have ability to type 25 or more words per minute
• Have High School Diploma or equivalent
  
  
  

Benefits

Your hard work and professional dedication will be rewarded with a highly competitive compensation package, including bonus potential. PAID TRAINING

Additional Benefits include Health Insurance, Dental Insurance, Vacation Pay, Holiday Pay, Earned Time Off, Vision Insurance, Retirement 401-k Plan, Direct Deposit, and Life Insurance.

Job Type: Full-time

Pay: $13 - $21.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance
• Work from home
  
  
  

Shift:

• 8 hour shift
• Day shift
  
  
  

Education:

• High school or equivalent (Required)
  
  
  

Experience:

• Call center: 1 year (Required)
  
  
  

Work Location: Remote