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Test Center Program Assistant (Multiple Open Positions)

Remote: 
Full Remote
Contract: 
Part time
Salary: 
27 - 30K yearly
Work from: 
Arkansas (USA), United States

Offer summary

Qualifications:

High school diploma or equivalent, Excellent communication skills in English, Proven attention to detail, Customer service experience preferred.

Key responsabilities:

  • Proctoring tests
  • Assisting with check-in/check-out process
  • Answering phones
  • Scanning completed exams
  • Maintaining a regular cleaning schedule
University of Arkansas System logo
University of Arkansas System Education XLarge https://www.uasys.edu/
10001 Employees
About University of Arkansas System
Since its inception, the University of Arkansas System has developed a tradition of excellence that includes the state’s 1871 flagship, land-grant research university; Arkansas’s premier institution for medical education, treatment and research; a major metropolitan university; an 1890 land-grant university; two regional universities serving southern and western Arkansas; seven community colleges; two schools of law; a presidential school; a residential math and science high school; a 100 percent-online university and divisions of agriculture, archeology and criminal justice. The individual entities of the UA System maintain cooperative strength as well as diverse offerings that exhibit unmatched economic and social impact to the state. The University of Arkansas System provides communities in Arkansas with access to academic and professional opportunities, develops intellectual growth and cultural awareness in its students and provides knowledge and research skills to an ever-changing society. The system enrolls more than 60,000 students, employs over 17,000 employees, and has a total budget of over $2 billion. An intrinsic part of the texture and fabric of Arkansas, the UA System is a driving force in the state’s economic, educational and cultural advancement. As an employer, the University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance. The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary. The University of Arkansas is an equal opportunity, affirmative action institution. The university welcomes applications without regard to age, race/color, gender (including pregnancy), national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, sexual orientation or gender identity. Persons must have proof of legal authority to work in the United States on the first day of employment. All applicant information is subject to public disclosure under the Arkansas Freedom of Information Act.
See more University of Arkansas System offers

Job description

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System two-year institutions will also view open positions and apply within Workday by searching for “Find Jobs for Students”.

All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).

If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page.
 


Closing Date:

01/17/2025

Type of Position:
Clerical


Workstudy Position:

No

Job Type:
Temporary (Fixed Term)

Work Shift:


Sponsorship Available:

No

Institution Name:
University of Arkansas, Fayetteville

Founded in 1871, the University of Arkansas is a land grant institution, classified by the Carnegie Foundation among the nation’s top 2 percent of universities with the highest level of research activity. The University of Arkansas works to advance Arkansas and build a better world through education, research and outreach by providing transformational opportunities and skills, promoting an inclusive and diverse culture and climate, and nurturing creativity, discovery and the spread of new ideas and innovations.

The University of Arkansas campus is located in Fayetteville, a welcoming community ranked as one of the best places to live in the U.S. The growing region surrounding Fayetteville is home to numerous Fortune 500 companies and one of the nation’s strongest economies. Northwest Arkansas is also quickly gaining a national reputation for its focus on the arts and overall quality of life.

As an employer, the University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance. The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary.

Below you will find the details for the position including any supplementary documentation and questions, you should review before applying for the opening.

If you have a disability and need assistance with the hiring process, please submit a request via the Disability Accommodations | OEOC | University of Arkansas (uark.edu) : Request an Accommodation. Appli­cants are required to submit a request for each position of which they have applied.

For general application assistance or if you have questions about a job posting, please contact Human Resources at 479.575.5351.


Department:
Testing Services


Department's Website:


Summary of Job Duties:
The Extra Help Assistant is responsible for providing unskilled, semi-skilled labor or performing basic office tasks in a state agency or institution. This position is governed by state and federal laws and agency policy.

Please note that program assistants may be asked to work or assist in other areas as needed and complete other duties as assigned. Applicants must possess the ability to work in a fast-paced, high traffic environment and demonstrate attention to detail.

Duties in the Test Center may include, but are not limited to:
• Proctoring tests
• Answering phones
• Assisting with the check-in /check-out process
• Scanning completed exams
• Maintaining a regular cleaning schedule

Regular, reliable, and non-disruptive attendance is an essential job duty. Also, the ability to create and maintain collegial, harmonious working relationships with others and work one-on-one with students.

Qualifications:

Minimum Qualifications:  

  • High school diploma or equivalent

  • ​Excellent written and verbal comprehension and communication skills with the English language, as evidenced in application materials 

  • Proven attention to detail as evidenced in application materials

  • Must be available to work 10-20 hours between 8:00am and 7:00pm with extended hours during finals week

 

Preferred Qualifications:  

  • Current University of Arkansas student

  • Customer service experience  

  • Experience with databases or other specialized software

Knowledge, Skills and Abilities (KSAs):   

  • Ability to work with a diverse population 

  • Ability to work in a fast-paced, high traffic environment


Additional Information:

Graduate students are subject to background checks.


Salary Information:

$14.00-$15.50


Required Documents to Apply:

List of three Professional References (name, email, business title), Resume

Optional Documents:

Proof of Veteran Status


Recruitment Contact Information:

Jacob London, Director of Testing Services, jrlondo@uark.edu


All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS  

Please do not send to listed recruitment contact.


Special Instructions to Applicants:


Pre-employment Screening Requirements:
Criminal Background Check, Sex Offender Registry

The University of Arkansas is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

The University of Arkansas seeks to attract, develop and retain high quality faculty, staff and administrators that consistently display practices and behaviors to advance a culture that embeds inclusion, opportunity, educational excellence and unparalleled access for all.

The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.


Constant Physical Activity:
N/A

Frequent Physical Activity:
Hearing, Manipulate items with fingers, including keyboarding, Repetitive Motion, Standing, Talking, Walking

Occasional Physical Activity:
N/A

Benefits Eligible:
No

Required profile

Experience

Industry :
Education
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Office AdministrationDatabase Management

Other Skills

  • Customer Service
  • Detail Oriented
  • Communication
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