Director of Operations

About The Company

Join the company reinventing retail loss prevention. Panoptyc leverages cutting-edge AI and a team of expert investigators to detect and deter theft in tens of thousands of locations. Serving Fortune 500 companies and SMBs alike, our fully remote team has grown rapidly and we're looking to expand our team with top talent from around the world.

The Director of Operations will lead a newly formed operations organization, with primary responsibilities spanning loss prevention, supply chain, onboarding, and fulfillment.

Key Responsibilities

• Lead and strategically develop the Loss Prevention organization

• Oversee and optimize Supply Chain processes

• Manage onboarding and employee integration strategies

• Design and implement fulfillment optimization methods

• Collaborate with Product team to align operational strategies

• Develop and track KPIs  across operational domains

• Drive continuous improvement and operational excellence

Qualifications

• 7-10 years of operations leadership experience

• Proven track record in loss prevention

• Strong background in supply chain management

• Experience with end-to-end fulfillment processes

• Strategic planning and organizational development expertise

• Demonstrated ability to lead cross-functional teams