Next best action Product Owner

Purpose of the position

Embark on an exciting journey with our global Tech team, operating in agile mode within a dynamic product organization. Join a collaborative environment where innovation thrives, and your contributions will directly shape the trajectory of our cutting-edge products. As a key player in our agile setup, you'll have the opportunity to drive efficiency, foster creativity, and play a pivotal role in our product development process. Be part of a team that embraces adaptability and values continuous improvement, ensuring we stay at the forefront of technology advancements on a global scale.

Your key missions

You will work with the Customer Portfolio teams. The Customer portfolio will hold all the products related to B2B and Customer Tech Products. The key impacted Business teams are the Sales and Commercial Functions.

Your role will seat under the Sales Execution product family, and you will lead a product squad, Next Best Action.

The position covers activities related to following and enabling the performance of our sales teams, from origination to deal closing.

You will be overseeing one of our Key Digital Programs, D-STAR. It provides a personalized customer experience and enables our sales teams to tailor their interactions with customers based on their preferences, behaviors, and historical data. This leads to a more personalized and relevant experience, increasing customer satisfaction and loyalty.

As the Next Best Action Product Owner, you will work very closely with our Global business owners and our Data Scientists and Engineers to maintain the product, build the most efficient roadmap and drive the necessary evolutions.

Forward looking, you will build your squad and setup strong relationships with, notably:

• The Global Business Owners, in charge of defining the global strategy for all markets and the company.
• The Data Scientists and Engineers Teams; as this product requires advanced analytics, the key expertises seat with these teams.
• The Tech Proximity Teams, in charge of capturing and funnelling business needs from our markets.

The responsibilities involve leading and managing an Agile Squad, overseeing the development of the product roadmap, and managing backlog prioritization to ensure the delivery of Business Value.

• Demand Management : Gather new demands to be integrated into the backlog and translate them into Features.
• Backlog Management : Prioritize Product backlog and manage risks and interdependencies with other squads. Steer and drive squad delivery, facilitate day-to-day interactions within the squad.
• Product Lifecycle management : Contribute to product vision definition. Lead the Product Build by defining and analyzing the Features/user stories and managing the agile squad delivery. Collect and consolidate Product value based on Proximity Team and Global Business Process Owners’ inputs
• Product Catalog Management : Ensure latest version and consistency between the product & service catalog and the overall product portfolio and communicate on changes & updates
• Incident Management : Lead L2/L3 incidents investigation, diagnosis and resolution
• Resource Management : Estimate Resource forecasts, adjust roadmap and prioritization based on resource availability and report on actual resource utilization
• Budget Management : Provide Product roadmap and backlog, squad’s resource needs forecast. Oversee overall funding of my scope, perform variance analysis and provide justification. Track Product’s ROI and costs

If you recognize yourself in the description, don’t wait and apply!

• You have 10 – 15 years’ experience as a certified Product manager, Product Owner
• You have experience in the FMCG industry
• You have strong strategic thinking & value-driven mindset (roadmap creation, value monitoring…)
• You have expertise in relevant product, with deep understanding of business challenges in the domain
• You have the ability to manage in complex and VUCA environments
• You have strong communication skills, with the ability to talk with both business & technical stakeholders
• You have strong understanding of agile mindset & practices
• You have strong negotiation/mediation skills

Location: Paris

We offer you an outstanding and collaborative workplace that embodies our sharing & conviviality culture, the possibility to work from home (2 days a week), a very complete mutual insurance, an attractive compensation including profit-sharing, the possibility to train daily, employee events… 

Pernod Ricard values diversity and solidarity within its organization and in its relations with stakeholders. Our recruitment methods focus on skills, and we welcome all types of talents.  

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