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Career Opportunities: Assistant Manager (124297)

extra holidays - extra parental leave - fully flexible
Remote: 
Hybrid
Salary: 
19 - 19K yearly
Work from: 
Shifnal (GB)

Offer summary

Qualifications:

Experience in a supervisor or management role in customer service, Passion for delivering great customer service, Ability to motivate and lead others, Business-minded with focus on sales growth.

Key responsabilities:

  • Support the Unit Business Manager
  • Handle people management and drive sales
Welcome Break logo
Welcome Break Hospitality: Hotels, Restaurants & Leisure XLarge http://www.welcomebreak.co.uk/
5001 - 10000 Employees
About Welcome Break
Welcome Break is one of the UK’s leading motorway service area operators, running 53 service areas and 31 hotels across the UK. Welcome Break amenity buildings, fuel forecourts, EV charging and hotels are open 24 hours a day, 365 days a year and attract 85 million customers annually. We've been around for over 60 years and are in locations across the UK. Our 5,000+ strong team strive to proudly and passionately offer our customers’ world class hospitality and retail brands such as Starbucks, KFC, Burger King, Subway, Waitrose and WHSmith, as well as hotels under the Ramada and Days Inn brands. We are majority owned by Applegreen, a global leading roadside convenience retailer, with operations across the UK, Republic of Ireland and the USA. Our business is about people, the 85 million people who visit our sites each year and the teams who make the business the success it is. Every one deserves to get a warm welcome and enjoyable break with the very best service, facilities, food and drinks we can provide. Providing customers with a welcome break is really important to us. Every day here is as challenging as it is enjoyable, as rewarding as it is fun. We believe that the same should be true once our working day is over, so we do everything we can to make sure our teams can get their work/life balance just right! Everyone has an equal opportunity to succeed at Welcome Break. To make sure that those achievements are recognised, we have many recognition schemes, most of which are peer to peer recognition. What’s more, we work hard to build a culture of openness, listening to customers and our own people so we can identify opportunities to improve service, innovation and engagement.
See more Welcome Break offers

Job description

 

Assistant Manager

Welcome Break, Burger King, Telford, TF11 8TG

Pay up to £28,000pa plus bonus and £10 on-shift meal allowance 

Fantastic benefits & discounts, free parking & great career opportunities

Great managers aren’t born, they’re made. If you want to make it as a successful manager, Welcome Break could give you the perfect start.

As an Assistant Manager, you’ll support the Unit Business Manager in every aspect of running the unit – from people management to driving sales and profitability. It’s fast-paced and demanding but we’ll give you plenty of support and training to develop your career and help you progress.

A Welcome Break Assistant Manager would ideally:

  • Have experience in a supervisor or management role in customer service
  • Be passionate about delivering great customer service. 
  • Be a good people manager who can motivate others and lead by example.
  • Be a true multi-tasker able to juggle a range of tasks.
  • Be business-minded and focused on delivering profitable sales growth. 
  • Have ambition to develop their management career.

Key benefits for Assistant Managers:

  • Competitive salary plus bonus
  • £10 on shift meal allowance
  • 30 days’ holiday increases with service
  • Employee discounts (50% off onsite KFC, BK, Starbucks and Pizza Express to name a few)
  • My Welcome Break discounts - savings at hundreds of retailers 
  • Contributory pension (after 3 months)
  • Structured career path and bespoke training
  • Free on-site parking
  • Generous discounts on hotel rooms for you and family members

Due to responsibilities within the Assistant Manager role applicants will need to be 18 years of age or over.

About Welcome Break

Welcome Break is one of the UK’s leading motorway service operators, running 59 service areas and 31 hotels across the UK. Working for Welcome Break is not what it may seem to our everyday customer. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Subway, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break. 

 

Our customers come from all walks of life and so do we. We are committed to hiring great Team Members from a wide variety of backgrounds ensuring that everyone feels respected, valued and celebrated for what they bring to our business. If you share our values and our passion for great customer service, your career could be Made at Welcome Break.

 

Required profile

Experience

Industry :
Hospitality: Hotels, Restaurants & Leisure
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Revenue GrowthManagement Consulting

Other Skills

  • Multitasking
  • People Management
  • Customer Service
  • Self-Motivation
  • Leadership
Are you interested?

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