Career Opportunities: Customer Service Professional with Dutch (393716)

About us

🚀 Join our team at Foundever! 🚀 

Are you looking for a job in a dynamic environment where you can develop your skills and gain experience in the outsourcing and consulting industry? We are a leading company with 1500 great people across Poland (Warsaw, Gdansk, and W@H), and now we are looking for you to join our team! 

🌟 Customer Service Specialist with Dutch and English🌟 

Location: Remote from Poland

Your daily tasks:

✅ Providing the highest level of customer service (Chat/E-mail/Phone);   

✅ Answering incoming calls and meeting targets set by the customer and management;  

✅ Following company policies and procedures, ensuring quality;   

✅ Performing daily tasks in an efficient and timely manner;   

✅ Achieving quality goals for calls and customer satisfaction.

What do we expect from you?

🌍 Language: Proficiency in Dutch (B2) and  English (B2);  

💼 Experience: Cool if you have experience in sales;   

💻 Technology: Knowledge of MS Office and developed computer skills;   

🌞 Personality: Motivated and enthusiastic. 

Advantages will be:

📝 Ability to prioritize and plan;    

💪 Independence AND ability to work with minimal supervision;  

🔧 Ability to solve problems;  

🔍 Attention to detail;   

🏅 Sales skills;   

🤝 Soft skills.

Working conditions:

📜 Type of contract: employment contract

💰 Basic salary + bonuses

🏢 Work environment: Hybrid work in our new office in Warsaw

What else should you know?

💸 Co-financing for glasses and holidays, employee referral program, vouchers for various occasions (Christmas, Children's Day, etc.);  

💊 We offer private Medicover insurance;  

🏆 Multisport card available, as well as an internal Everbetter program to promote a healthy lifestyle; 

📈 Professional development through training and cross-location cooperation at the international level. 

Company Overview:

Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.