Manager - Fleet Operations

Hirschbach is excited to announce a new career opportunity as a Manager- Fleet Operations! As a Manager - Fleet Operations you will train and develop new and current Driver Leaders and provide first level support to the Driver Leader team, including supervisor duties of assigned team members. Other duties include: 

• Tracks add pay within the fleet.
• Tracks and monitors Driver Leader phone statistics.
• Processes term notifications.
• Assists in retention efforts of current drivers.
• Conducts bi-weekly meeting with Driver Leaders to discuss KPIs.
• Identifies drivers “at risk” (low pay, equipment issues, etc).
• Consistently achieves Best in Class retention percentage and can proactively manage turnover   behavior.
•  Consistently achieves high utilization and operates as an entrepreneur in managing a board of operators or fleet performance.

Manager - Fleet Operations also maintain and oversee as assigned fleet of drivers to maximize the productivity, utilization, and retention of fleet. These duties include: 

• Communicates with drivers. Promptly answers phone calls, emails, and messages to ensure proper communication and eliminate hold time for operators.
• Sends preplans to drivers and secures load commitments within a timely manner.
• Completes loaded and empty calls.
• Tracks operators’ performance from dispatch to delivery to ensure on-time services.
• Manages operator availability and updates drivers’ PTA accordingly and accurately.
• Responsible for optimizing performance of assigned drivers including: on-time pickup and delivery performance, Hours of Service (HOS) compliance, driver availability and scheduling preferences.
• Builds and maintains professional and positive relationships with Hirschbach operators and operations team members.
• Coaches drivers to identify opportunities for improvement and actively provides training/coaching needed to assist drivers in reaching their highest potential and performance.
• Collaborates with Safety department to ensure drivers are in compliance with all policies and are coached effectively to meet organizational company standards.
• Proactively identifies issues that may occur with an operator’s settlement or pay by working closely with Driver Payroll.
• Attends meetings related to Hirschbach operators and occasionally travels to visit terminal locations.
• Manages driver availability to maximize productivity of the fleet.
• Other duties as assigned including proactively assisting others in achieving the organization’s objectives.

Talent Requirements:

• High school diploma or equivalent in education, paired with relevant professional experience.
• One year of transportation experience is required.
• Bachelor's Degree in Transportation/Logistics/Supply Chain, or a related field is preferred.
• Ability to process information with high levels of accuracy and energy.
• Ability to multi-task and prioritize workload.
• Computer proficiency and ability to navigate between multiple programs.
• Demonstrates an "All In to Win" attitude and performances displays self-motivation and a strong desire to learn within an unpredictable and demanding environment.

Pay & Benefits:

• Opportunity to earn bonus incentives!
• Full comprehensive benefit plan, includes medical, dental, vision, company paid disability and life insurance, and more voluntary elections!
• 120 hours of Paid Time Off earned on your first day!
• 160 Work From Home Hours after 1 year of service
• 401(k)

What's Your Drive?