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IMO Support/SharePoint Admin

extra holidays - extra parental leave
Remote: 
Full Remote
Contract: 
Experience: 
Expert & Leadership (>10 years)
Work from: 
Texas (USA), Virginia (USA), United States

Offer summary

Qualifications:

Bachelor Degree or equivalent work experience, 10+ years of IT support experience with DoD, Active CompTIA Security+ certification, Proficient in troubleshooting Windows and Office applications.

Key responsabilities:

  • Provide IMO and SharePoint support for DIBS
  • Process trouble tickets and manage user access
Credence Management Solutions, LLC logo
Credence Management Solutions, LLC Large https://credence-llc.com/
1001 - 5000 Employees
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Job description

Overview:

Credence is seeking an experienced Information Management Office (IMO) professional with PEO Enterprise and/or DoD enterprise experience to support the Defense Integrated Business System (DIBS) portfolio. This position is in the Operations Division (OPS) of the DIBS Program Management Office (PMO). Provide IMO and SharePoint support to the PM DIBS staff supporting the systems (Products) and leadership within the portfolio. The DIBS portfolio is comprised of several key Products: Army Contract Writing System (ACWS), which is an Army wide program currently in development and initial deployment to establish a common software program for contract writing; Global Combat Support System-Army (GCSS-A) the Army’s tactical logistics system; Logistics Modernization Program (LMP), that facilitates logistics transactions with the Army’s Working Capital Fund (ACWF), General Fund Enterprise Business System (GFEBS) unclassified and Sensitive Activities (SA), which support all Army appropriated funds financial transactions, ArmyIgnitED, a system that enables Soldiers and DA Civilians to receive tuition reimbursement and the newest, Foreign Military Sales Case Execution System (FMS-ACES) used to transfer equipment to other countries. 

 

This is largely a remote position (currently 4 days telework/week) supporting the GFEBS Product Office in Crystal City, VA. 

Responsibilities include, but are not limited to the duties listed below:

Provide IMO/Information Technology (IT) and backup SharePoint support to DIBS leadership and all personnel assigned and/or supporting the DIBS portfolio: 

  • Process JSP trouble-tickets (hardware/software) 
  • ServiceNow SME   [helpdesk tickets & user access] 
  • SharePoint Collections Administrator (Ubaldo S., Primary) 
  • I-GRC roll/on & roll/off requests  
  • Security Access: De-provisioning of user accounts NIPR/SIPR 
  • SAAR/2875 processing & tracking; signature authority (IAO,FSO) 
  • PEO EIS Liaison 'operational' 
  • Software License Tracking Support  
  • Form 7 Software Requests 
  • Form79 Swipe Door Access Support: PFPA 
  • TASS support 
  • GFEBS alternate IMO (PNT/RNEC) (Dave Stover: Primary)  
  • A-SM (Assistant Security Manager) 
  • AECS module installation coordination 
  • Swipe Access Validation & requests 
  • Safe Combination MGMT 
  • SIPR/NIPR equipment Degauss request 
  • Physical / Information Security SME 
  • SIPR: DISA escalation POC 
  • Trusted Agent: SIPR Token(s) / Admin Token(s) 
  • Approved GFEBS GSA Vehicle driver (as needed) 
  • Courier duties (as needed) 
  • VTC/ S-VTC management 
  • Access badge collection & Turn-in POC 
  • Provide SIPR room support  
Education, Requirements and Qualifications:
  • Experience providing IT support within the DoD community 
  • Ability to support users NIPR/SIPR Laptops issues.  
  • Ability to troubleshoot hardware and software issues. To latest Windows and Office applications.  
  • Proficient with installing hardware and software  
  • Inventory Management/LOG (computers, monitors,printers,peripherals) 
  • Network Systems Access Signature Authority (SIPR/NIPR) 
  • Building and Suite Access:  
  • Polk/Taylor 
  • Pentagon 
  • Ticket Monitoring:  
  • JSP, RNEC (Ft. Belvoir), AESD, Sharepoint(iGRC) 
  • TA/ETA (Trusted Agent) – SIPR Token /Admin Token request & delivery  
  • SharePoint Administration / Site Collection Admininstratorbackup  
  • Physical Security Officer / PFPA POC / FEMA officer 
  • IT Systems Administration / IMO duties (NIPR/SIPR) 

SharePoint Access Responsibilities: 

  • Admin level Access  
  • iGRC roll-on/roll-off – Assisstance provided to KM  
  • Permission removal authority / Permission approval authority 
  • Site-Page/Library requests 

 

Security Clearanceactive Secret 

Education:   

 

  • Bachelor Degree, though work experience can substitute 
  • 10+ years of experience 
  • Active CompTIA Security+ 

 

 

Required profile

Experience

Level of experience: Expert & Leadership (>10 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Troubleshooting (Problem Solving)
  • Teamwork
  • Communication
  • Problem Solving

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