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Logistics Operations Support Specialist (MS Excel Expert)

extra parental leave
Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Strong analytical skills, Experience with Microsoft Excel, Operational or administrative experience preferred, Customer service experience is a plus.

Key responsabilities:

  • Support Operations Manager in imports
  • Coordinate outbound shipments and documentation
Atticus Advisory Solutions Inc. logo
Atticus Advisory Solutions Inc. SME https://atticus.ph/
201 - 500 Employees
See more Atticus Advisory Solutions Inc. offers

Job description

Job Title: Operations Support Associate (Part Time)

Company: Company With Portfolio of Watch Brands

About Us
We deliver high-quality, globally sourced watches and offer exceptional customer service. As we grow, we're seeking a dedicated Part-Time Operations Support Associate to join our team remotely, working closely with the Operations Manager to ensure smooth operations.

Skills & Requirements

  • Numerate, with strong analytical skills.
  • Excellent written and verbal communication.
  • Proactive, with the ability to take initiative and solve problems independently.
  • Experience with Microsoft Office, strong Microsoft Excel skills and experience with operational or administrative roles is preferred.
  • Customer service experience is a plus.
  • Reliable internet, a laptop, and a quiet working environment are required

Key Responsibilities

  • Goods Imports & Stock Booking: Support the Operations Manager in handling goods imports and accurately booking stock into systems.
  • Stock Allocation: Help allocate stock to customers based on orders and demand.
  • Outbound Shipping & Customs: Coordinate outbound shipments and ensure all customs documentation is accurate.
  • Invoice Checking & Chasing: Verify and follow up on invoices with suppliers and clients.
  • Product Listing: Assist with listing products on various online marketplaces, ensuring accurate product details.
  • Sales Support: Organize and assist with customer sales, including order processing and relationship management.
  • Admin & Returns Handling: Provide administrative support, manage returns, and resolve customer queries.
  • Operations Reporting: Generate reports on key operational metrics to support decision-making.
  • Ad-hoc Support: Assist with additional operational tasks as needed by the Operations Manager.
  • Customer Service: Provide customer service via email and phone, addressing inquiries and resolving issues.

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Microsoft Excel
  • Microsoft Office
  • Analytical Skills
  • Customer Service
  • Communication
  • Problem Solving

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