Physician (Remote Clinical Support and Patient Specialist)

Hiring Company:

A leading neurotechnology company revolutionizing healthcare through innovative treatments for chronic conditions. Featured in major outlets like BBC and Scientific American, we are dedicated to improving lives. Join our dynamic team and be part of a groundbreaking journey in transforming healthcare.

The Role:

We are seeking a compassionate Clinical Support and Patient Experience Specialist (MD) to provide top-tier patient support in a remote setting. In this role, youll ensure patients have a smooth, empathetic experience, working closely with our team to optimize care and support.

Key Responsibilities:

Provide outstanding patient support via Zendesk, chat, and phone consultations.

Utilize tools like Zendesk and internal systems to respond to inquiries efficiently.

Collaborate with the team to implement solutions that enhance patient support.

Contribute to initiatives that improve patient workflows and satisfaction.

What Were Looking For:

MD or equivalent medical qualification.

Experience in patient-facing roles, especially in mental health, immunology, or neurotechnology.

Strong analytical skills to interpret medical research and patient needs.

Excellent communication skills (fluent in English).

Flexibility to adjust work hours based on patient needs.

Licensed to practice medicine in the Philippines.

Why Join Us?

Be part of an innovative, fast-growing company.

Enjoy a supportive, collaborative environment with growth opportunities.

Flexible remote role with a competitive compensation package.