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Senior ServiceNow Architect- Remote in Mexico

Remote: 
Full Remote
Experience: 
Senior (5-10 years)
Work from: 

Offer summary

Qualifications:

Minimum 7 years of experience with ServiceNow, Strong knowledge of ITIL processes, ServiceNow and ITIL certifications required, Experience in customer/client implementations.

Key responsabilities:

  • Consulting and designing ServiceNow implementations
  • Supporting customer consulting on ITIL processes
The Dignify Solutions, LLC logo
The Dignify Solutions, LLC Human Resources, Staffing & Recruiting SME https://thedignify.com/
51 - 200 Employees
See more The Dignify Solutions, LLC offers

Job description

  • Minimum 7 years of experience consulting and designing implementations of ServiceNow suite for multiple enterprises, including specifically Incident Management, Change Management, Service Request Management, Service Level Management, Asset & Configuration and CMDB.
  • Minimum 7 years of experience ITIL process and/or operational support in the areas of Service Desk, Incident, Problem, Change, Asset & Configuration, Service Level and/or Service Request Management
  • More than 4 successful customer/client implementations that included multiple core ITIL processes
  • Experience extending Service Now applications with customizations and added functionality while maintaining the integrity of the applications. Experience with full lifecycle development for customizations including - Design, Development, Test, Migration and Documentation of the custom work.
  • Strong written and verbal communication skills supporting customer consulting for people/process/technology
  • ServiceNow admin certification
  • ITIL Foundation certification

Required profile

Experience

Level of experience: Senior (5-10 years)
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Communication

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