"At L.L.Bean, we believe the outdoors brings out the best in all of us. We are committed to fostering a culture of diversity and creating safe, inclusive spaces where everyone feels welcome—both here and Outside. We value individual differences and are dedicated to maintaining an inclusive work environment where everyone can bring the best of their experience and talents and truly thrive."
Position Purpose:
• Leadership and coordination of the work executed for a team of:
• Coordinates capacity and workflow related to general accounts receivable & accounts payable activities, assigning work to the team.
• Reviews work, verifies and approves financial transactions according to established procedures.
• Interacts directly with L.L. Bean customers and Customer Satisfaction personnel to address elevated service problems with customer accounts.
We offer:
Extraordinary employee experience
Work from home in Costa Rica
Fitness subsidy
Flexible schedule
L.L.Bean products employee discount
Company doctor
Tuition reimbursement
Outdoor days (paid days to enjoy outdoor activities)
Asociación solidarista
Life and medical insurance (including dental plan)
About the role:
Assume responsibility for coordination of the Accounts Receivable processing.
Plan workflow to ensure that payments, financial adjustments, discount requests, billing requests management reporting are processed in an accurate and timely manner.
Audit Accounts Receivable analysts work to ensure transactions are processed completely and accurately.
Regularly review the aging of accounts receivable balances.
Assist with monthly status reports, closing and related fiscal and tax audits.
Assist in the solution of high complex issues related to all retail/outlet stores daily sales and daily bank deposits.
Help to design and maintain reports that provide reliable information to support business processes and decision-making around the retail/outlet stores daily sales and daily bank deposits.
Review daily reports, including but not limited to: financial summaries, error reports, void reports and control reports.
Work directly with retail/outlet store management and IT personnel to resolve all sales and cash issues.
Maintain procedures concerning credit approval on corporate accounts.
Analyze corporate requests and usage of credit information services.
Evaluate credit report volumes and make recommendations for credit reporting services.
Team Player and steps in to manage excess work and act as backup to cover team resource gaps as needed it.
Make recommendations to improve existing procedures/processes based on best practices, standardization, models, new concepts and ideas.
Updates and improves existing reports to maximize usefulness and accuracy of data.
Manage the Accounts Receivable e-mail account, distributing the work into the team and replying to general issues not assigned to a specific role.
Being the owner to run the Process Management Model in the AR Team
Participates in ad hoc projects and analysis as requested.
Direct leadership of the AR Team Members (including performance evaluations, feedback, performance guidance, etc)
Internal Mobility Management: Facilitate internal transfers and promotions and support employee career development and succession planning.
Maintain and update the SharePoint AR page, ensuring all content is accurate, relevant, and accessible to team members.
Performance Expectations:
Demonstrate advanced communication skills and provide exceptional customer service to business partners and customers. Be able to identify priorities of requests; respond in a prompt and accurate way to requests or questions from customers.
Communicate issues/concerns to leaders in a timely matter.
Ability to mine, analyze and present data to support informed decision making
Constantly question the status quo and provide suggestions to improve existing processes.
Actively provide guidance and support to other analysts.
Demonstrate the required level of proficiency for the key competencies for the position.
Demonstrate Integrity and Commitment values to achieve results.
About you:
Education level: Bachelor degree in Accounting, Finance, Business Administration or related field.
Minimums years of experience in leadership: 2-3 years of experience in related fields.
English level: Advanced (C1)
Qualifications and skills:
Microsoft Office (primarily Excel) – Advanced
Attention to Detail - Advanced
Results Oriented - Advanced
Innovation and Continuous Improvement mindset - Advanced
Customer Focus - Advanced
Learning agility - Advanced
Self-development and learning desire - Advanced
Team Player - Advanced
Technical Skills - Advanced
Analytical skills - Advanced
Communication Skills - Advanced
Problem Solving - Advanced
Decision making - Intermediate
Business Knowledge - Intermediate
Mentoring – Intermediate
Nice to have: Procure-to-Pay, Order-to-Cash and SAP process experience (Finance modules)
"If you care about the outdoors, joining L.L.Bean is a great way to feel good about what you do. Our benefits package makes a good thing even better, with programs and perks designed to support your health and financial goals. Plus, maintaining a healthy work-life balance and re-charging outside are all part of the plan.
If your experience looks a little different from what we've identified and you think you'd be great at this role, we'd love to learn more about you! At L.L.Bean, we believe the outdoors brings out the best in all of us. We strive to reflect this every day in our commitments to employees and partners and in our efforts to promote diversity, equity, inclusion, and sustainability."
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