Content Development Specialist, Sales Technology

Company Overview

At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.

Department Overview

At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.

Job Description

The Content Development Specialist will work under the general supervision of the Change Management Lead and be responsible for supporting the VS&A sales team. The Content Development Specialist's goal is to support the Change Management Lead and ensure that every seller has the required processes, knowledge, skills, resources/content, and behaviors to optimize their sales cycle. 

• Develop high-quality, accessible training content to support change initiatives that clearly and engagingly communicate critical processes, systems, and changes.

• Assist with leading training sessions (in-person and virtual) for sales reps, ensuring high engagement and retention.

• Tailor training content to support system adoption for Salesforce, ZoomInfo, LinkedIn Sales Navigator, Spekit and Seismic.

• Work with subject matter experts to ensure content is accurate, up-to-date, and relevant to the change initiatives.

• Provide ongoing support to employees during the change process, answering questions, offering guidance, and ensuring smooth transitions

• Facilitate interactive webinars across multiple time zones that foster a positive learning environment and encourage active participation

• Partner with the Change Management lead to align training content with broader change efforts.

• Help integrate communication strategies into training programs to reinforce key messages and drive adoption.

• Manage content distribution across various channels, including Slack and email newsletters

• Collect feedback from training participants to evaluate the effectiveness of the content and delivery method

• Analyze training results and adjust content as needed to improve learning outcomes and the overall success of the change initiatives.

Additional Skills

• Bachelor's degree or equivalent experience

• Preferred 1-2 years of experience in change management, training, or content development. (Candidates with less experience but strong enthusiasm for learning and development are encouraged to apply.)

• Effective time management and organizational skills with the ability to work with tight deadlines and changing priorities

• Knowledge of change management principles and best practices, focusing on training and employee support

• Excellent communication skills are necessary to establish and maintain effective working relationships cross-functionally 

• Strong writing and communication skills, with the ability to create clear, engaging content

• Proactive, adaptable, and comfortable working in a dynamic, fast-paced environment

• Ability to effectively facilitate training sessions and work collaboratively with diverse teams

• Experience with Salesforce, ZoomInfo, LinkedIn Sales Navigator, Spekit, Seismic, and Google Suite is a plus

Basic Requirements

• Bachelor's degree OR 2+ years expereince in Content Development

Travel Requirements

Under 10%

Relocation Provided

None

Position Type

New Grad

Referral Payment Plan

No

Our U.S. Benefits include:

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com.