About Us
Every person on the planet dreams of a better home. And at LIXIL, we’re committed to making better homes a reality for everyone, everywhere. We make it happen with pioneering water and housing technology solutions. Home to world leading brands like INAX, American Standard, GROHE, TOSTEM and many more, we touch the lives of more than a billion people each day, transforming houses into homes.
Our planet is the home we all share. So how we do business matters. Our inclusive and empowering culture, entrepreneurial spirit and commitment to having a positive impact on the planet are integral to our business strategy.
LIXIL today is on a journey of transformation. The world around us is changing. Technological advances. Evolving needs. New demographics. Shifting expectations. These changes serve as opportunities for solutions to be discovered, and to unlock progress for all.
We invite you to make this journey with us. It is as challenging as it is inspiring. Together we can shape the future of living. We’re a home for growth, for imagination, for creativity. A home for your talent and ambition.
A home for everyone.
Overview
Leader, Retail Sales Operations will be responsible for collaborating with all existing and targeted retail customers in home center, club, on-line, and mass retail channels to drive sales and margin improvements. As the common link between the customers, internal sales teams, and supply chain the position will also require extensive collaboration with the company’s internal supply chain, logistics, and planning teams and act as the liaison between corporate and our key customers and targets. The,Leader, Retail Sales Operations will strive to develop strong relationships and dialogue with key customer contacts to drive mutual benefits through improved integration. This position will have one direct subordinate.
Candidates must reside within a four-hour radius of Atlanta, GA; Charlotte, NC; Columbus, OH; or Dallas, TX, in order to be in proximity to the customer or supply chain operations.
Responsibilities
- Builds and maintains strategic relationships with supply chain executives at key customers and within Lixil to ensure we establish win-win supply chain strategies that benefit both Lixil and our customers, improving cost structures, reducing lead times, and boosting operational efficiency
- Delivers results-driven retail initiatives through effective order intake management, category reset planning, and event execution, driving sales growth and customer engagement.
- Develops, implements, and manages monthly warranty cost reduction strategies, supports coordination and status of inspection processes.
- Maintains and supports enterprise e-commerce infrastructure, including Commerce Hub, to ensure seamless ordering, inventory, and fulfillment.
- Responsible for KPI performance with customers and provides internal and external stakeholders with the analysis of monthly KPI performance. Manages daily against these metrics and addresses issues including compliance and fines.
- Support logistics teams to optimize efficiencies, transit times, and carrier performance.
- Supports sales and merchandising by utilizing data analytics to forecast customer inventory needs, identify potential supply shortages, and inform supplemental ordering, promotional planning, and fill/kill decisions.
- The ability to travel up to 10% is required.
Qualifications
- 5-10 years experience in retail or supply chain
- Bachelor’s Degree
- Must have experience working with one or several key retailers
- SAP or similar operating experience
- Advanced Excel/ Google platform experience
- Other systems experiences preferred (Tableau, Commerce Hub, BI)
Hiring Range
The Hiring Range for Atlanta, GA, Dallas, TX, and Charlotte, NC is: $88,000- $133,000. The Hiring Range for Columbus, OH is: $88,000-$129,000.
(Salary offer to be determined by the applicant’s education, experience, knowledge, skills, location, and abilities, as well as internal equity and alignment with market data.)
Other Compensation (if applicable): This role will be eligible to participate in the annual Sales Incentive plan.
EEO Statement
AS, AMERICA INC. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status, medical condition or any other characteristic protected by law. Only at LIXIL’s request preferred vendors may be invited to refer talent for specific open positions. In such cases, a current and fully executed agreement with LIXIL must be in place.
Recruitment & Staffing Agencies: AS, AMERICA INC does not accept unsolicited resumes from any source other than candidates. The submission of unsolicited resumes by recruitment or staffing agencies to AS, AMERICA INC. or its employees is strictly prohibited unless contacted directly by AS, AMERICA INC. internal Talent Acquisition team. Any resume submitted by an agency in the absence of a signed agreement will automatically become the property of AS, AMERICA INC. and will not owe any referral or other fees with respect thereto.
