Sales Manager

Make a Home at Taylor Wimpey

Job Summary/Purpose

Deliver against profit, quality, and volume targets by leading, developing and motivating a team of Sales Executives and coordinating activities and communications between sites, internal departments, and external suppliers.

Primary Responsibilities

• Lead and manage a team of remote Sales Executives to achieve Business Unit targets.
• Recruit, select, develop, and coach Sales Executives to the required standards, including annual development plans.
• Drive sales targets, as agreed with the Sales and Marketing Director through Sales Executives.
• Ensure all Key Performance Indicator targets are reached across all areas of sales and customer service including those around lead management/CRM (dynamics database).
• Provide the primary communication channel between site staff, sales and marketing department, other internal departments and external agencies.
• Be aware of and provide ‘first port of call’ expertise for all customer purchasing activities from Sales Executives.
• Provide knowledge/expertise to react to market conditions such as lenders’ criteria, local house price variations, stock plots, PX properties, and advise on forecasting and site build sequence
• Manage external media, presentation, legal and lending agencies against the business unit plan, business unit targets and Taylor Wimpey standards.
• Support SMD in settling release prices through regular market research.
• Ensure reaction to customer enquiries and purchasing queries are in line with the business unit plan and site requirements
• Ensure the health & safety of customers, site staff and other parties is a priority and complies with company policy
• Follow and adhere to company procedures and standards of performance as laid down by the business unit.
• Propose and agree with Sales Director commission targets and review and approve monthly commission submissions for accuracy prior to submission to payroll.
  
  

Experience, Qualifications, Technical Requirements

• Knowledge of sales processes, systems and procedures
• Project Management – experience managing cross-functional teams to deliver projects on time and within budget
• Experience working in a decentralised business
• Knowledge of the housebuilding industry and associated customer journey
• Academic achievement in sales or marketing-related discipline – degree preferred
• Strong stakeholder management and experience working with up to board level internal customers
  
  

Inclusivity Statement

As a proud Disability Confident Employer, Taylor Wimpey is committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us during the application process that they have a disability and meet the minimum requirements for the role. Join us in building a truly diverse and empowered team.