Job description

Job Description

Description and Requirements

Position Summary

The Learning and Development Specialist focused on Leadership Development will implement and deliver people and leadership developm ent programs to enhance the skills and increase the capability of our team members and leaders to support the growth and evolution of our fast-growing business.
He/She will report to the Country Prim e and work closely with the Functional Lead for Leadership Developm ent in the needs analysis, design, development, implementation and evaluation of existing and new leadership development programs.
The role requires someone who can effectively project manage, deliver, facilitate, and implement the global Learning and Development Team 's programs.
Incumbent will drive high levels of participation in people and leadership development programs by facilitating quality, relevant and business -focused learning through various training methods.
He/She will encourage intellectual and relevant dialogue through the use of expert facilitation skills designed to enhance and accelerate the learning experience.

Additional Job Description

Job Description

Position Summary

The Learning and Development Specialist focused on Leadership Development will implement and deliver people and leadership developm ent programs to enhance the skills and increase the capability of our team members and leaders to support the growth and evolution of our fast-growing business.
He/She will report to the Country Prim e and work closely with the Functional Lead for Leadership Developm ent in the needs analysis, design, development, implementation and evaluation of existing and new leadership development programs.
The role requires someone who can effectively project manage, deliver, facilitate, and implement the global Learning and Development Team 's programs.
Incumbent will drive high levels of participation in people and leadership development programs by facilitating quality, relevant and business -focused learning through various training methods.
He/She will encourage intellectual and relevant dialogue through the use of expert facilitation skills designed to enhance and accelerate the learning experience.

EEO Statement

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

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