Admin Assistant - Wellness Industry (ZR_18090_JOB)

This is a remote position.

• Contract type: Independent Contractor
  
• 5 days a week between 8AM - 8PM US Pacific Time with 1hr unpaid break 
  
• Client has no specific days of the week yet for the work schedule but it will be 5 days a week.
  

Job Description

As the Administrative Assistant, you’ll be the backbone of this dynamic bodywork and massage therapy practice. You’ll manage the intricate dance of therapist schedules, client communications, and day-to-day operations. Your role is crucial in ensuring a seamless experience for both clients and therapists, from the moment an appointment is booked to the final paperwork. This position offers a unique blend of customer service, organizational skills, and the opportunity to be part of a team dedicated to improving people’s well-being.

Responsibilities

• Orchestrate therapist schedules and client appointments with precision
  
• Manage client communications, from inquiries to last-minute bookings
  
• Process payments and handle refunds efficiently
  
• Compile and organize essential paperwork and documentation
  
• Perform basic website updates, including therapist bios and service rates
  
• Assist with social media management, including message responses and post scheduling
  
• Provide comprehensive administrative support to business owners
  
• Willingness to shift schedule to accommodate sickness or days off for other admin
  

Requirements

• Exceptional communication skills, both written and verbal
  
• Strong organizational abilities and proven multitasking skills
  
• Customer service experience, preferably in a wellness-related field
  
• Proficiency in various software tools and applications
  
• Flexibility to work weekends and maintain a consistent schedule
  
• Familiarity with social media platforms and basic content management systems
  
• Ability to work remotely while maintaining clear, consistent communication
  
• Enthusiasm for the wellness industry and desire to contribute to a growing business
  

Benefits

• HMO Coverage on Eligible Locations 
  
• Permanent Work from Home
  
• Immediate Hiring
  
• Steady Freelance Job