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Executive Assistant - Electrical Services (ZR_18085_JOB)

Remote:

Full Remote

Contract:

Full time

Experience:

Mid-level (2-5 years)

Work from:

Australia

Offer summary

Qualifications:

Minimum of 3 years as Executive Assistant, Excellent organizational skills required, Strong written and verbal communication, Experience with CRMs preferred.

Key responsabilities:

Manage email, calendar, and tasks efficiently
Provide exceptional customer service and support

BruntWork Human Resources, Staffing & Recruiting SME https://www.bruntworkcareers.co/

501 - 1000 Employees

See more BruntWork offers

Job description

This is a remote position.

Job Highlights:

Contract type: Independent Contractor
Work Schedule: Monday-Friday, 8:00 am - 5:00 pm (8pm - 5am Manila Time) EDT with 1 hour unpaid break

Job Description:

We are seeking a highly motivated Executive Assistant who excels in organization, planning, and delivering top-notch assistance. As the Executive Assistant, you will be responsible for scheduling jobs, providing exemplary customer service, managing communications, and maintaining impeccable organization. This role is ideal for individuals passionate about handling the administrative aspects of a business and directly contributing to its success.

Responsibilities:

- Efficiently manage email, calendar, and task assignments

- Schedule dispatches for technicians with precision and timeliness

- Provide exceptional customer service and support via phone and email

- Submit authorizations promptly via phone and online platforms

- Update and maintain CRM and dispatch software accurately

- Schedule appointments and provide 24-hour call reminders for client appointments

- Provide courtesy calls to customers when technicians are running behind schedule

- Generate and send quotes to customers promptly

- Assist in scheduling social media posts and blogging activities

- Create and update Standard Operating Procedures (SOPs) when required

- Perform miscellaneous administrative tasks as needed

Requirements

Minimum of 3 years of experience as an Executive Assistant or similar role
Excellent organizational skills with meticulous attention to detail
Strong written and verbal communication abilities
Comfortable with computers, software, and applications
Detail-oriented and proactive with a self-motivated work ethic
Experience working with CRMs and proficiency in call handling
Ability to communicate proficiently with all levels of management
Prior customer service experience is essential
Ability to adapt and thrive in a fast-paced environment
Experience with email marketing platforms such as MailChimp is preferred

Benefits

Independent Contractor Perks

HMO Coverage on Eligible Locations
Permanent work from home
Immediate hiring
Steady freelance job

Please note that since this is a permanent work-from-home position and an “Independent Contractor” arrangement, the candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional fees are on hourly rates and the rate depends on your performance in the application process.

ZR_18085_JOB