Manager, Executive Administration & Assistant to CEO

Reporting directly to the CEO, the Manager, Executive Administration & Assistant to the CEO plays a critical role in fostering collaboration and teamwork (Power of We) across the organization. This role requires a growth-oriented mindset to drive Continuous Improvement and ensure seamless coordination of the Executive Administration team, as well as the implementation of strategic processes that uphold Promises Made, Promises Kept.

As a highly organized coordinator of people and processes, the Manager supports Inmar’s Developing People value by managing and mentoring the Executive Assistants. This role ensures operational excellence and facilitates effective communication and alignment with key stakeholders, including Inmar’s Board of Directors.

Key qualities include; the ability to exercise good judgment in a variety of situations, strong written and verbal communication skills, good administrative skills, the ability to be proactive and resourceful, and the ability to maintain a realistic balance among multiple priorities.

This position is located onsite at the Inmar Intelligence Corporate Headquarters in Winston Salem, NC.

Primary Accountabilities: 

Proactive Leadership (50%)

• Consistently models the behaviors being modeled by the CEO 

• Consistently “expands the pie” in discussions - adding value and contributing in ways that make everyone better - more proactive, more thoughtful 

• Proactively manages direct reports hiring, training, and overseeing organizing office workflow while fostering a Growth Mindset to promote innovation and adaptability within the team. 

• Coach and develop the team for success including completing monthly coaching and annual performance reviews, aligned with Developing People.

• Establish and document administrative systems and processes that prioritize Continuous Improvement 

• Contribute to the development of the annual executive department budget; assist with expense tracking; and approve requests on behalf of, and as authorized by, the CEO.

Proactive Administrative (30%)

• Provide high-level administrative support and assistance to the CEO and Executive Leadership team with a focus on Promises Made, Promises Kept, ensuring deadlines and commitments are met.

• Maintain and prioritize the daily schedule and workload for the CEO, demonstrating a proactive approach to managing resources and timelines.

• Perform clerical and administrative tasks such as drafting correspondence, scheduling appointments, coordinating meetings, and arranging travel accommodations while embracing the Power of We through effective collaboration.

• Manage expense reconciliation and reporting processes accurately and efficiently.

Proactive Influence (20%)

• Build strong cross-functional relationships with Sales, Operations, Finance, and Accounting teams to facilitate Power of We in achieving shared objectives.

• Promote a culture of Continuous Improvement by proactively identifying opportunities for process enhancements.

• Ensure clear and effective communication across all levels of the organization, enabling team alignment and productivity.

Required Qualification:

• Bachelor’s degree in business or a related field.

• 10+ years of experience as an Executive Assistant, or an equivalent combination of experience and training.

• Exceptional verbal and written communication skills, with the ability to collaborate and foster relationships aligned with Power of We.

• Outstanding organizational and time management skills, with a Growth Mindset toward meeting deadlines and solving challenges.

• Proficiency in Google Workspace and a readiness to adopt new tools for Continuous Improvement.

Individual Competencies:

• Communication: Ability to give and receive messages and information in written, oral, and visual formats clearly and succinctly for a complete understanding of meaning and intent. Strong oral communication skills and ability to interact successfully and collaboratively with others

• Problem Solving: Gathers and analyzes information to generate and evaluate potential solutions to problems, issues and challenges while weighing the accuracy and relevance of the facts, data and information.

• Accountability: Sets clear goals, objectives, expectations, and responsibilities and monitors the process, progress and results to hold self and others accountable for measurable actions and results.

• Teamwork: Builds relationships and works cooperatively with others, inside and outside the organization, to accomplish objectives, leverage information and achieve results.

• Collaboration: Works collaboratively with others to achieve group goals and objectives.

• Authenticity: Builds legitimacy by being positive, and trustworthy, and promoting openness through honest and ethical relationships.

The physical demands described here are representative of those that must be met by an associate to successfully perform the major job responsibilities (essential functions) of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform major job responsibilities. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.

While performing the duties of this job, the associate is:  

• Regularly required to use hands to finger, handle or feel objects, tools or controls, and reach with hands or arms.

• Regularly required to talk or hear and read instructions on a computer monitor and/or printed on paper.

• Prolonged periods of sitting at a desk and working on a computer.

• Occasionally required to stand, kneel or stoop, and lift and/or move up to 15 pounds.

• Frequently required to view items at an extremely close range and must be able to adjust and readjust focus.

As an Inmar Associate, you:

• Put clients first and consistently display a positive attitude and behaviors that demonstrate an awareness and willingness to listen and respond to clients to meet their short-term and long-term needs, and requirements and exceed their expectations. 

• Treat clients and teammates with courtesy, consideration and tact; you also can perceive the needs of internal and external clients and communicate effectively with the objective of delighting and retaining the client. 

• Build collaborative relationships and work cooperatively with others, inside and outside the organization, to accomplish objectives, develop and maintain mutually beneficial partnerships, leverage information and achieve results. 

• Set and attain achievable, yet aggressive, goals with a sense of urgency and accountability. 

• Understand that results are important and focus on turning the mission into action to achieve results following the principles of Flawless Execution while consistently complying with quality, service and productivity standards to meet deadlines and exceed expectations by giving our clients the best possible outcome.

• Support a safe work environment by following safety rules and regulations and reporting all safety hazards.

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We are an Equal Opportunity Employer, including disability/vets.