Strategic Account Manager

Purpose

Reporting to the Senior Director of Commercial, this will be a key member of the Commercial Sales Team driving our Strategic Account sales strategy and developing plans to achieve profitable growth and market share.  The Strategic Account Manager will work with the Sr. Director, Commercial to coordinate strategic account sales activities with the Inside Commercial team and personally manage assigned accounts. Sales are to larger accounts who may be regional, multi-regional and/or national in scope where the selling process includes prospecting, bidding, and servicing a range of account types typically requiring customized solutions to meet their purchasing requirements.  Additionally, this position develops and maintains key relationships with customers and suppliers and is a key source of industry intelligence.

Minimum Eligibility Requirements

• High School Diploma or equivalent.  Bachelor’s degree in a related field is preferred.
• Minimum five years of sales and/or sales management experience working with national, major accounts with long project life cycles
• Minimum personal sales accountability of $5 million for five years or more
• Experience with product management, marketing and customer service is required
• Experience in flooring strongly preferred
• Strong proficiency in Microsoft applications is required;
  • Excel, Word, PowerPoint, Outlook, SharePoint

• Experience in the commercial sales environment a must
• Experience in Salesforce or other CRM use is a must
• Experience required in RFPs, commercial job bids, and general construction sales
• Excellent communication skills (verbal and written)
• Strong analytical skills and problem-solving
• Must be detail-oriented and highly organized
• Excellent interpersonal and customer service skills
• Ability to multi-task, meet deadlines, and work in a fast-paced environment

Essential Functions

• Develops the company’s strategic accounts sales strategy and integrates it with the company’s overall commercial strategy
• Develops and achieves sales, margin and expense budgets and provides sales forecasts as needed
• Helps direct supplier, product, marketing, and operations decisions with respect to strategic accounts to include custom offerings for accounts including private label programs as needed
• Enforces price & margin direction/policies as directed by the Senior Director
• Handles the strategic accounts assigned to him/her with responsibility for retaining and increasing sales
• Prospects to find new accounts within his/her own assigned account base
• Engages in key account negotiations when necessary
• Provides ongoing market, customer, and competitive feedback to the company
• Maintains personal relationships with all key accounts and sets up and participates in major customer events.
• Submit proposals and responses to RFQs and RFPs issued by prospective customers after obtaining pricing and specifications approval from management, as appropriate
• Stay current on merchandise training, new products and product lines
• Participate in trade associations, trade shows and assists in other promotional efforts
• Analyze local market to identify market opportunities, prospective companies and associated buyers
• Follow-up on referrals and self-generated leads to identify buyer influences and any timing issues
• Strives to achieve goals for new commercial customers
• Perform additional functions, duties and specific tasks of a similar nature and scope as necessary in order to achieve assigned business objectives

Working Conditions (travel, hours, environment)

• This position is salaried, knowing it may include hours which exceed eight hours in a day or forty hours in a week

• Able and willing to travel 40% of the time

• This position requires the ability to office at home and remote work discipline

Physical/Sensory Requirements

Sedentary Work – Ability to exert 10 - 20 pounds of force occasionally, and/or negligible amount of force frequently to lift, carry, push, pull or otherwise move objects.  Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time.

Note:  All duties and responsibilities listed are considered to be essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.  Marginal functions of the position (those that are incidental to the performance of fundamental job duties) have not been included.   However, the omission of specific statements of duties does not exclude them from the position if the work is similar, related or logical assignment to the position.

This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer as the needs of the business and requirement of the job change

Benefits & Rewards

• Bonus opportunities at every level

• Career advancement opportunities

• Relocation opportunities across the country

• 401k with discretionary company match

• Employee Stock Purchase Plan

• Referral Bonus Program

• Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)

​

Equal Employment Opportunity

Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.

This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment.  This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.