Field Service Technician

Join our team and earn $20.50 / per hour

Are you client-focused, take genuine pride in your work, and ready to be financially rewarded for getting the job done?

If so, consider our Field Service Technician role. This role will serve Charlotte, North Carolina.

Why this role is different:

• We train: whether starting a new career, changing careers, or an established field tech, you will always find yourself learning and growing.
• Everything is provided: tools, equipment, car allowance, and mileage reimbursement.
• Comfortable work environment: work from home and business client sites.
• Offers a real career path with the opportunity to advance.
• Stability & Security: full-time hours with a Monday through Friday day schedule.
• Benefits: paid time off, medical/dental/vision benefits effective first of the month after the start date.

What you will do:

• Install, service, and upgrade Postage Meters and other shipping and mailing hardware at client sites.
• Troubleshoot and repair equipment, taking ownership and pride in your work to minimize repeat calls (client comebacks).
• Review job aids and train clients on using the equipment.
• Keep clients apprised of progress during maintenance or a down system situation.
• Grow your skillset to work on top-of-the-line products, copiers, or Smart Lockers that keep our clients' packages and parcels safe.
• Contribute to revenue growth through sales leads, supplies sales, and billable professional services.

Who you are: 

• An individual with mechanical experience; someone who can turn a wrench to make a piece of machinery work.
• Someone who can communicate with our clients.
• A person who loves to offer additional products or services when a need is observed onsite to increase revenue, help clients, and earn commissions.
• An individual who has a valid driver's license, a clean driving record, and a reliable vehicle for daily travel to multiple customer locations.
• A person that can lift or move 55 lbs with or without accommodation.  
• Someone who wants to learn and grow with our company and work Monday through Friday with overtime if needed.
• Complete familiarity with a Windows environment and basic knowledge of PC and Networking (Preferred)
• Experience with automated equipment (Preferred)

Our Team: 

Within our Sending Technology Solutions team, we provide a full range of mailing equipment and postage meters, maintenance and support services, and supplies that enable our clients to create mail and evidence postage efficiently. We segment our Solutions business between our North America operations, comprising the U.S. and Canadian businesses, and our international operations. We are a leading provider of postage meters and have approximately one million meters installed.

Check out our mail stations: SendPro Series C&P, DI2000 and our newest product/service-Smart Lockers.  Machines for automating the insertion of mail into envelopes, opening mail, creating/printing documents, and shredding office documents.

• SendPro MailCenter- Mailing & Shipping Postage Meter
• PitneyShip Cube
• Smart Lockers
• Relay Folder Inserters