Managing the company’s agents, providing informational and marketing support to agents, and expanding the agent network by contracting with new agents, while maintaining current agents and activating inactive ones.
• Adding new agents and branches in targeted markets and maintaining current agents,
including reactivating inactive agents.
• Effectively communicating with agents to address their inquiries and resolve issues
related to their students.
• Organizing and maintaining agent files, including their performance records.
• Setting targets for each agent based on their capabilities and ensure they achieve
them.
• Providing necessary informational, marketing, and sales support to help agents meet
their goals.
• Assisting agents in developing marketing plans that align with the company’s overall
strategy.
• Ensuring that agents comply with company policies and do not harm the company’s
brand.
• Monitoring the quality of services provided to agents' students and submitting
periodic reports about any observations that may impact the agent or the company.
• Submitting a detailed report every two months to company management regarding
each agent's status, activities, and the plans for the upcoming month.
• University degree or higher.
• Excellent verbal and written communication skills in Arabic and English.
• Sales and communication training courses.
• 2-5 years of experience in the student services field.
• Honesty, patience, quick follow-up, persuasion, and negotiation skills.
• Proficiency in Microsoft programs and CRM systems.
ReSource Pro
Finalis
CrowdSec
NetCom Learning
