Principal Business Data Steward (Tag Governance)

Discover. A brighter future.

With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Job Description:

Discover will not sponsor or transfer employment work visas for this position.  Applicants must be currently authorized to work in the United States on a full-time basis.

We are expanding our Data Governance product team within Discover’s Digital Data Collection & Measurement Product Family to further elevate our tag management capabilities in web analytics insights, marketing campaign management, our processes and underlaying data collection quality and integrity.  It takes a holistic view for the transition across dimensions of people, process, technology, and data to address end-to-end business problems and enable unparalleled experiences for Discover customers. You will work in a complex and challenging stakeholder domain with cross-functional teams.  This role focuses on data collected on Discover websites and mobile apps by analytics and 3rd party tags – the foundational value driver in Discover’s customer marketing ecosystem.

As a Business Data Steward, you will be responsible for understanding web analytics and 3rd party tags data needs, establishing and enforcing data quality and compliance standards, procedures and processes. Supporting data management and data governance initiatives throughout our data ecosystem. You will partner with business, technology, analytics, compliance, and business risk teams to ensure we collect and share data in compliance with laws and regulations. Additionally, you will also actively manage and escalate risk and customer-impacting issues within the day-to-day role to management.  As an analytics and 3rd party tags data subject-matter-expert, you must understand both technical and business process context of the data, as well as online data privacy implications.

Responsibilities

• Is a data SME that understands both technical and business process context of the data.
• Supports data management initiatives and enforces data management standards.
• Ensures data changes are managed with appropriate impact analysis and communications to potentially impacted areas.
• Attends Data Steward meetings as a Key stakeholder in Enterprise Data Governance.
• Participates in the oversight process, ensuring accuracy between multiple reporting systems, which includes loading and reviewing statistical data.
• Coordinate with upstream and downstream teams utilizing the data and when necessary, identify correct business SMEs to engage in discussions.
• Executes controls and maintains relevant data/system/business process documentation and policy updates.
• Partners with the technology and analytics teams to complete business initiatives.
• Bridges the gap between business and analytics environments and enriches data in the analytics environment with business process definition.
• Reports progress and statuses to management. Oversees timely support and resolution as needed.

Minimum Qualifications

If we had our say, we’d also look for:

• Bachelors – Analytics, Business Administration and Management, Computer Science, Engineering, Information Technology, Mathematics, Statistics, or related
• 8+ years – Data management and solutions in a business role
• In lieu of education experience – 10+ years of solid understanding of Data Management concepts including metadata management, Data Quality, Data governance, and Data Modeling. Experience gathering data requirements and performing complex data analysis is required. Ability to engage effectively with technical and analytics partners, understand business data requirements and translate to actionable solutions is key. Experience driving adoption of data capabilities across technology groups and enabling data literacy required.

Preferred Qualifications

If we had our say, we’d also look for:

• 4+ years of experience in data collection quality assurance in Tag Management or Marketing Technology in a data stewardship, analytics, marketing or technical role, or related field
• 6+ years Information management and data analysis experience, compiling analytics solution design reference documentation
• 3+ years hands-on experience with standardization, designing and building, data layer, data taxonomy, data dictionary and data catalog systems.
• 3+ years with data integration for downstream data lake platforms
• 3+ years with system enhancements related to the data privacy laws and regulations (CCPA, CPRA, GDPR)
• 3+ years of project management with Agile methodology

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Application Deadline:

Compensation:

Benefits:

We also offer a range of benefits and programs based on eligibility. These benefits include:

• Paid Parental Leave

• Paid Time Off

• 401(k) Plan

• Medical, Dental, Vision, & Health Savings Account

• STD, Life, LTD and AD&D

• Recognition Program

• Education Assistance

• Commuter Benefits

• Family Support Programs

• Employee Stock Purchase Plan

Learn more at mydiscoverbenefits.com.

What are you waiting for? Apply today!

All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.

Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights & Pay Transparency Nondiscrimination Provision)

Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email HireAccommodation@discover.com. Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.