Swoogo’s marketing team is on the hunt for a Senior Customer Marketing Manager—someone who’s creative, customer-obsessed, and eager to create exceptional experiences. If you thrive on finding new ways to catch attention and bring value, we might be a perfect match. You think of “matchmaking” as pairing the right customer with the right solution, and you’re proud to say a few customers might even make your holiday card list. While you geek out on ICPs and segmentation, you also know people > numbers, and you understand that empathy and communication build long-term relationships. Bonus points: you know how all this connects to ROI.
At Swoogo, we’re passionate about building a community—not as a transaction, but as a genuine connection—and that idea sparks your excitement. You believe people sell products, and people buy them—not spreadsheets. You’ll love that we keep our support team in-house and treat them like the rockstars they are because they’re our frontline ambassadors. You’ll partner with them to ensure we not only meet customer needs but exceed expectations.
You’ll collaborate with Product Enablement, Product Marketing, and Customer Success to deliver an outstanding customer experience and advocate for their voices internally. But let’s be clear: you’re more than just a “people person.” You’re a strategist, a communicator, and a self-starter who thrives in fast-paced environments. Reporting to the Director of Product Marketing, you’ll also work closely with the marketing team, Account Managers, and Customer Success to drive growth.
In this role you will:
Learn more about Swoogo, how we work and our Perks & Benefits.
Tidio
Tiko
BestSecret Group
Adzuna
IGEL Technology