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Account Manager - Italy (all)

Remote: 
Full Remote
Contract: 
Full time
Experience: 
Mid-level (2-5 years)
Work from: 
Italy

Offer summary

Qualifications:

2-3 years of B2B sales experience, Background in technical sales preferred, Fluency in English and Italian, Salesforce experience is a plus.

Key responsabilities:

  • Build and maintain customer relationships
  • Manage existing customer support and satisfaction
1NCE logo
1NCE Scaleup https://www.1nce.com/
201 - 500 Employees
About 1NCE
1NCE is the only provider of connectivity and software for IoT at a global flat rate – offering fast, secure, and reliable cellular connectivity and software services in more than 173 countries worldwide. The 1NCE IoT Lifetime Flat license is designed to last over the entire lifetime of an IoT device with a one-off payment of $10 for 10 years, making IoT applications affordable and scalable for smart utilities, asset tracking, vehicle telematics and other uses. The company – founded in 2017 by our CEO Alexander P. Sator together with Deutsche Telekom AG – is headquartered in Cologne, Germany and has over 350 staff in Amsterdam, Cologne, Hamburg, Hong Kong, London, Miami, Paris, Riga, Rome, and Warsaw.
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Job description

We are 1NCE
A pioneering company at the forefront of transforming the IoT connectivity landscape. As a key player in the industry, we are on a mission to disrupt the telecommunications/ IoT landscape.
Your team
With a focus on innovation, customer satisfaction, and industry leadership, 1NCE is set to change the game.
Join our Sales Team and be a proactive part in providing the best possible customer experience!

"Joining our Sales Team at 1NCE means being part of dynamic group pioneering global IoT connectivity, where your skills and ideas make a real impact on transforming industries" - Mikhail Khutorianskii, Your future Team lead.
Your mission
  • Build and maintain customer relationships: Establish and nurture connections with medium and small customers through phone and email, act as the primary point of contact for new webshop buyers and inquiries, and strategically assess potential customers to concentrate on building robust, long-term relationships
  • Proactive customer support: Proactively manage existing relationships, ensure the highest satisfaction levels by addressing customer needs and concerns, and contribute to maintaining a predictable order flow, fostering ongoing customer satisfaction
  • Collaborate with the international team: Work closely with the international team to achieve regional and personal goals, emphasizing close teamwork, effective communication, and coordination within the team
  • Maintain customer focus: Consistently prioritize customer needs in all interactions and activities, actively striving to position the brand (1NCE) as the leading provider of IoT connectivity
  • Sales forecasting and database management: Develop precise plans for assigned customers and keep the Salesforce database up to date with relevant and current information
Your skills
  • Excellent Communication Skills: Excellent communication skills, fluent English and Italian is essential for this position
  • Experience and Background: You have a minimum of 2-3 years of experience in B2B sales or a similar role, ideally with a background in technical sales
  • Industry Knowledge: A good understanding of the telecommunications sector, especially IoT solutions/connectivity, and various IoT verticals is highly advantageous
  • Salesforce Experience: Experience in working with Salesforce is considered a plus
  • Collaboration with External Partners: You bring a structured and dedicated approach to collaborating with external partners
  • Team Player: You are an open-minded and dedicated team player
  • Practical Mentality and Positive Attitude: A practical mentality, positive attitude, and a thirst for knowledge are some of your qualities
  • Independent Work: You are capable of working independently and goal-oriented, even remotely
Your tools
We are working with Salesforce, Jira, Confluence, LinkedIn Sales Navigator or Apollo
Your gains
  • Further professional growth - become part of our international team and an exciting environment that will revolutionize the telecommunication market for IoT
  • Dedicated, well-structured onboarding process and continuous team support to help you get up to speed quickly
  • Short decision-making paths and a lot of creative freedom - with us you can really get involved and help shape the future
  • A work environment defined by respect, close and informal communications among teams, departments, and management
  • Plenty of space for new ideas and strategies where self-started individuals are highly valued and work effort is not measured in time but in results
  • Remote working with trusted working hours & laptop
  • Nilo.Health platform for your well-being 
Your interview process
There will be three online meetings : 

  • First meeting with Recruiter to align on position details
  • Second meeting with Line Manager to have more in-depth discussion
  • Third meeting with Senior Vice President, as the final step of the process
Amount of meetings may vary per individual case
Your contact
Vladimir Kaiser
In case of additional questions regarding the position: jobs@1nce.com
Apply for this job
About us
Take your 1NCE in a lifetime opportunity !
1NCE is set to change the IoT connectivity market forever. This requires courage, creativity and a unique team with special skills.
Are you ready to join us in shaping the future of the IoT? 1NCE offers you unique career opportunities in one of the fastest growing markets in the world. 

At 1NCE, we are committed to providing equal employment opportunities to all individuals regardless of their race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status. We value diversity, inclusion, and equity, and believe that a diverse and inclusive workforce is a key driver of our success.

We strive to create a workplace where everyone feels valued, respected, and empowered to bring their full, authentic selves to work. We are dedicated to providing a fair and equitable hiring process that ensures all candidates are evaluated based on their qualifications, skills, and experience without bias or discrimination.   
  
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Experience

Level of experience: Mid-level (2-5 years)
Industry :
Telecommunication Services
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Small Business SalesTeleCommunications EngineeringSalesforceCustomer Relationship ManagementDatabase ManagementCustomer SupportApollo ServerLinkedIn Sales NavigatorJIRAAtlassian Confluence

Other Skills

  • Teamwork
  • Communication
Are you interested?

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