Communications Manager- Child Welfare

Work at JBS--a values driven health consulting firm dedicated to improving the lives of real people every day --and build a career with impact. Our over 400 passionate and diverse employees across the country create sustainable change in health care, social services, and education by providing our clients with individualized service and big reach. Our deep expertise is enhanced by access to JBS’ parent company, BlueCross BlueShield of South Carolina (BCBSSC) and its team of subsidiary companies, the Celerian Group.

We are looking for a communication manager with outstanding skills and a passion for improving the well-being and safety of children and families across the nation. Help us bring real change while we support your professional growth.

***If you reside within a 50-mile radius of our North Bethesda HQ, this opportunity will be a hybrid role.***

Essential job functions

• Lead all communications activities including strategic outreach and dissemination plans and presentations that promote awareness, understanding, engagement and access to products and information.
• Manage the development of messaging and content for a variety of products and tools tailored to audiences including child welfare professionals and partners on relevant topics; ensure accuracy of content while adhering to project budget and timeline.
• Prepare client-ready written materials and meeting summaries that reflect discussions with clients and outline actionable next steps.
• Lead formative research, e.g., focus groups, surveys, etc. to gain insights into audience needs, and preferences; act as facilitator; review data and prepare research reports.
• Manage task specific obligations and budgets; maintain operation of assigned activities and troubleshoot issues.
• Supervise and guide direct reports in conducting their jobs.

Minimum job requirements

• Bachelor’s degree and 7+ years of solid communication experience or Master’s degree and 5+ years of solid communication experience
• Proven experience developing strategic communications plans, executing outreach and dissemination strategies, developing key messages and content, and working with a range of social media platforms.
• Experience with and knowledge of public child welfare issues related to child welfare practice, policy, and research.
• Familiarity with a federal contracting environment and proven ability to collaborate with team members and clients effectively and professionally.
• Proficiency in Microsoft Office Suite, working knowledge of design software such as Adobe Creative Cloud and media monitoring tools (e.g., Cision)
• Ability to obtain and maintain a Public Trust Clearance (federal government background check).

Competencies

• Proven skills producing high-quality deliverables and multitasking in a fast-paced collaborative environment.
• Strategic thinker: comfortable working across multiple teams to achieve desired outcomes.
• Consistent demonstration of initiative, innovation, and ongoing efforts to expand job knowledge.
• Strong organizing and problem-solving abilities with excellent written and verbal communication skills

Physical Requirements

• Ability to sit for prolonged periods at a desk or computer workstation.
• Regularly uses a computer, keyboard, and mouse.
• Normal or corrected vision to read documents, view computer screens, and perform tasks that require visual accuracy.  
• Ability to hear and understand spoken information in person and over the phone.
• Minimal lifting and carrying may be required, typically light office supplies or documents.
• Ability to move within the office environment to access equipment, files, and interact with colleagues.  
• Ability to handle occasional stress related to deadlines, workloads, or challenging tasks.

JBS offers competitive compensation and benefits packages including a retirement plan; medical, life and disability insurance; and paid leave, recognition of your contributions, and policies to encourage a healthy work-life balance. 

We are proud to be an equal opportunity employer that is committed to diversity, equity, and inclusion in the workplace. JBS makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Learn more about working at JBS and how we are making an impact across the nation every day.