Account Manager GRC, UK

SAI360 – Who We Are 

SAI360 is giving companies a new perspective on risk management. By integrating Governance, Risk, Compliance (GRC) software and Ethics & Compliance Learning resources, SAI360 can broaden your risk horizon and increase your ability to identify, manage, and mitigate risk. See risk from every angle. Visit www.sai360.com. 

Job scope and Accountabilities:

The Account Manager will be responsible for driving revenue through Renewals, Upsells and Cross-Sells within assigned customer portfolio to achieve our Gross- and Net Retention rates. The role requires a proactive “can do" mentality to identify and embrace growth opportunities. A successful Account Manager will be highly consultative and customer-oriented, pairing solutions that meet and or exceed our client’s risk and compliance objectives. 

Key Responsibilities:

• Client Relationship Management: Serve as the primary point of contact for assigned clients, building and maintaining strong, long-lasting relationships. 

• Sales and Business Development: Identify and pursue new business opportunities within existing accounts to drive sales growth. This includes upselling and cross-selling our GRC solutions. 

• Account Strategy: Develop and implement strategic account plans to meet client needs and achieve company sales targets. 

• Sales Process Management: Oversee the entire sales process from opportunity identification to negotiation and closure, ensuring quarterly and annual sales goals are met. 

• Strategic Sales: Conduct research-based sales strategies to identify new opportunities by understanding client pain points. 

• Executive Presentations: Deliver compelling business presentations to demonstrate the unique value and strategic benefits of SAI360 within the GRC space 

• Industry Representation: Represent SAI360 as a thought leader in the GRC market, attending industry events and conferences to provide market insights and feedback to leadership. 

• Collaboration: Work closely with cross-functional teams, including customer success management, product management, services, and customer support, to enable effective client implementations, in addition to ongoing support and satisfaction. 

• CRM Management: Maintain accurate account and opportunity data in Salesforce.com, including timely updates to the sales pipeline and monthly forecasts. 

• RFI/RFP Responses: Support the timely delivery of responses to requests for information (RFI) and proposals (RFP) for qualified opportunities. 

• Utilize Microsoft Office 365 tools to communicate and strategize with other SAI360 sales and service team members on cross selling opportunities within assigned territory. 

Qualification and Experience Required:

• Sales Experience: Extensive experience of proven success in a SaaS/services subscription-based sales/account management role 

• Track Record: Proven track record in selling multi-year, subscription-based SaaS products, particularly high-value deals ($500K - $1M+), typically on a 6-12 month sales cycle. 

• GRC Knowledge: Solid understanding of GRC solutions required. General understanding of regulations & standards is highly preferred. 

• Executive Engagement: Strong business acumen and comfort in engaging with senior executives (C-Level, directors). 

• Customer Relationships: Ability to build and leverage strong customer relationships for cross-sell opportunities. 

• Sales Process Management: Expertise in sales process management methodologies (e.g., Challenger, Consultative Selling, Value-based Selling). 

• Fast-Paced Environment: Ability to thrive in a fast-paced environment and manage multiple sales activities simultaneously. 

• Language Skills: English and French language are critical to success in this role. 

Interpersonal Skills:

• Communication: Excellent written and verbal communication skills. 

• Self-Motivation: Strong independent work ethic and entrepreneurial mindset. 

• Problem-Solving: Ability to solve complex problems with a solutions-oriented focus. 

• Business Acumen: Mature and polished business acumen with extensive client-facing experience. 

• Time Management: Disciplined time and territory management skills. 

• Detail-Oriented: Highly organized and detail-oriented, able to perform in a fast-paced environment. 

• Emotional Intelligence: High degree of emotional intelligence. 

• Team Collaboration: Ability to work independently and as part of a virtual team with open, collaborative communication. 

Why SAI360? 

We pride ourselves on providing great employee programs that are centered on supporting the health, wellness, and ongoing training and development of our people within a flexible work environment. In the UK, our competitive employment package includes 25 days annual leave per year as well as quarterly wellness days for downtime to help our people refresh so we can all thrive. In our remote-first workplace, our people embrace the diverse ideas and work styles of global collaboration with the right tools to succeed in your role no matter where you are located. We offer a competitive compensation, matched pension, and a bonus incentive plan. All our employees have access to our EAP (Employee Assist Programme), which provides wellness guides, coaching, and access to counsellors. We also provide life assurance up to 4 times your annual salary. 

We are headquartered in Chicago and have locations throughout the U.S., and we operate across Europe, the Middle East, Africa, the Americas, Asia and the Pacific.  

SAI360 is an equal opportunity employer and makes hiring decisions based on experience, skills, aptitude, and can-do approach. Apply today and come join our team!