Freelancee Content Manager

Description

Mindrift is seeking a content-driven and organized content manager to lead the creation and coordination of various communications, with an emphasis on urgent and ad-hoc needs. This contract role involves writing timely announcements for platforms like Discord, managing recruitment and onboarding messages through CRM tools, and briefing external teams for blog and UGC content. The ideal candidate will work closely with the marketing manager to ensure all communications align with company goals and timelines. A passion for content creation, a strong command of language, and adaptability in the dynamic field of AI tutoring and training are essential.

Company Intro

Toloka AI is a global tech company that offers end-to-end AI solutions based on the effective combination of Crowd+ML+Expert+Tech Platform. Our solutions are powered by the most diverse global crowd from 100+ countries speaking 40+ languages.

Mindrift, a community of experts dedicated to generating high quality data for improving AI. Composed of AI Tutors—freelance experts, writers, and editors committed to innovation and excellence —we leverage collective knowledge and skills to pioneer the next generation of generative AI models.

Responsibilities

• Write and review urgent and ad-hoc communications: Write copy for ad-hoc email communications and Discord announcements, review support responses.
• Create CRM communications: Develop content for recruitment processes, onboarding, and reactivation of freelance workers on the platform.
• Content briefing & coordination: When needed, prepare detailed briefs for blog articles, community materials, emails communications  and support templates for the external copywriters; manage collaboration with external copywriters and ensure adherence to deadlines.
• Review and quality control: Review internal and external content to ensure alignment with brand guidelines.

Requirements

• Proven experience in content writing, content management, and CRM marketing.
• Ability to write clearly and effectively under tight deadlines.
• A good feel for language and attention to detail.
• Flexibility to manage ad-hoc tasks.