Job Title:
Senior Salesforce Product Owner
Job Description
Your Journey at Concentrix Starts Here:
At Concentrix, our mission is to be the greatest customer engagement services company in the world, rich in diversity and talent. We believe in doing right by and for people, our clients, their customers, our staff, our communities, and our planet.
We cannot achieve this vision without you!
If you have an interest in improving our performance for the world's best brands in over 70 countries spanning 6 continents, please continue reading. There are a few characteristics we look for across all our hires regardless of the team they are working for. If this is you, we would love to discuss career opportunities with you.
Are you ready to reimagine the world?
Does working for a company who invests in the future and is inspiring in the marketplace intrigue you?
Are you bold in your decisions, and do you have contrarian views on how to run a business?
Concentrix provides eligible employees with an opportunity to enroll in many benefit programs, generally including private medical plans, great compensation package, retirement savings plans, paid learning days, and flexible workplaces. Specific benefits plans will vary by country/region.
In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today's hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of CX.
We're a remote-first company looking for the absolute best talent in the world.
#LI-Remote
Job Title: Salesforce Product Owner
Remote (USA)
Job Description:
Concentrix is looking for an experienced Salesforce Product Owner to lead our product development programs. You will define the product vision and roadmap, collaborate with invaluable partners, and guide growth opportunities within our Salesforce offerings.
Responsibilities:
- Lead team scrums to define the product vision, roadmap, and growth opportunities while communicating updates with partners throughout the project lifecycle.
- Collaborate with internal and external contacts to analyze needs and ensure that the product roadmap aligns with strategic goals.
- Work with product managers and business teams to create a product backlog guided by business value or Return on investment.
- Stay up to date on trends and best practices in agile project management.
- Plan and prioritize product development and manage the product feature backlog.
- Develop detailed product feature specifications and ensure clarity of understanding among relevant teams.
- Assess value, develop business cases, and prioritize user stories, epics, and themes to ensure understanding of product strategy.
- Reduce roadblocks that may hinder the achievement of sprint/release goals.
- Lead product-release plans and set clear expectations for delivering new functionalities.
- Be a product ambassador internally and externally, sharing knowledge and addressing inquiries related to the product.
Qualifications:
- 5+ experience as a Product Owner in a Salesforce role; experience in the telecom industry.
- Familiarity with Sales, Service & Experience Cloud.
- Exposure to Portals or POS Systems would be advantageous.
- In-depth knowledge of agile methodology for project management.
- Experience with the business value associated with features.
- Experience managing conflicting needs of partners.
#ConcentrixCatalys
Location:
USA, AZ, Work-at-Home
Language Requirements:
Time Type:
Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.
For more information regarding your EEO rights as an applicant, please visit the following websites:
•English
•Spanish
To request a reasonable accommodation please click here.
If you wish to review the Affirmative Action Plan, please click here.
