Jr Operations Coordinator

About the role

As a member of the Accounting team, you will report to the Accounting Operations Lead and work closely with a cross-functional team to support the alignment and execution of our ensuring professional, high-quality service delivery to high-growth startups. 

In this role, you will play a pivotal part in actively contributing to the seamless operation of our Accounting services.

What's Firstbase.io

Firstbase, a YC-backed company, is building an all-in-one Company OS to help define how founders across the globe launch, manage, and grow their businesses.

More than thirty thousand founders from over 190 countries have used our incorporation product, Firstbase Start, to launch their startups. For many founders, "firstbase.io" has become what they type into their address bars when they consider incorporating a business. 

We are backed by Y Combinator & our team, investors, and advisors include people from Apple, Gusto, Carta, Wise, Plaid, and many other great companies.

Why you should join

Firstbase is much more than just incorporation. Our team is dedicated to building products & solving some of the startups’ hardest problems, with particular focus on:

• Democratizing access to financial infrastructure

• Automating tasks every founder faces when running a business

• Making tools and resources more accessible to everyone, everywhere

• Building integrated solutions for founders and removing friction

• Delivering opportunities to traditionally overlooked founders and companies

• Democratizing access to knowledge

Join us on a mission to help more companies succeed!

Who are we looking for

We are looking for risk-takers with diverse experience who can provide fearless feedback.

You will have the following duties:

• Facilitate alignment between bookkeeping teams to deliver cohesive, reliable, and professional services to clients, helping Firstbase maintain a reputation for excellence.

• Support daily accounting operations, including process optimization, and troubleshooting, while collaborating with Product to address customer needs.

• Monitor and report on operational metrics, generating actionable insights to drive continuous improvements across accounting processes and the broader customer experience.

• Maintain and develop documentation for accounting procedures and internal tools, ensuring clarity and consistency across the team.

You should meet the following requirements:

• Be based in a LatAm country (although the position is remote).

• A proactive mindset, always staying on the pulse of everything, whether stepping in to solve a problem, ideating new solutions, or collaborating across teams to get things done. 

• Experience leading small teams, with demonstrated skills in guiding and motivating others toward shared goals.

• Basic understanding of accounting principles and concepts.

• Proficiency in Excel, with experience in data manipulation and reporting.

• Prior experience in startup environments or working with technical products, comfortable adapting to rapid changes.

• Familiarity with basic SQL or data analysis skills (preferred but not required).

Some perks you might enjoy

• Competitive salary and equity: We lean on some of the best market data to ensure that we offer the most competitive compensation.

• Hybrid work environment: We work both remotely & from our office in New York City – optimizing for collaboration while providing flexibility to team members.

• 21 days of PTO + birthday off: We offer flexibility to allow people to relax and recharge whenever they need it.

• Build your ideal work setup: We understand that how you work is extremely important, so we provide a stipend to set yourself up for success here at Firstbase.

• Health benefits: Firstbase offers health insurance reimbursements to both US and international employees.

• Learning and development: We provide a stipend together with resources to help people grow and develop in their careers.

• Amazing annual bonus: Every team at Firstbase has a bonus structure that usually accounts for 10% of OTE.

If you think you're unqualified or don't meet all the requirements for this role, we encourage you to still apply. We celebrate diverse candidates, adjacent experiences, and simply put, good people who want to build great things. If that's you, then we'd love to meet.