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Remote Customer Service For Travel

extra holidays - fully flexible
Remote: 
Full Remote
Work from: 
Illinois (USA), United States

Offer summary

Qualifications:

Previous experience in customer service preferred., Excellent communication and interpersonal skills., Strong problem-solving skills., Proficiency in office software and communication platforms..

Key responsabilities:

  • Address travel inquiries and reservations for clients.
  • Provide personalized assistance and recommendations.
Serenity Trails Travel Co logo
Serenity Trails Travel Co Startup https://www3.serenitytrailstravelco.com/
11 - 50 Employees
About Serenity Trails Travel Co
Serenity Travel Agency invites you to embark on a journey of tranquility and discovery, where every destination becomes a sanctuary for the soul. As a premier travel provider, we specialize in crafting bespoke itineraries that elevate the art of travel to an experience of profound serenity and relaxation. At Serenity Travel Agency, we understand that travel is not merely about reaching a destination but about the transformative journey that unfolds along the way. Our mission is to curate extraordinary experiences that immerse our clients in the beauty of the world while fostering a sense of inner peace and rejuvenation. With a team of dedicated travel experts who possess an intimate knowledge of destinations around the globe, we are committed to designing tailor-made vacations that cater to the unique preferences and desires of each individual traveler. Whether you seek the pristine shores of a secluded beach, the tranquil ambiance of a mountain retreat, or the cultural immersion of an exotic locale, we ensure that every aspect of your journey is meticulously planned and executed with precision. At Serenity Travel Agency, we believe in the power of travel to nourish the mind, body, and spirit. From luxurious accommodations and personalized amenities to immersive experiences and unparalleled service, we strive to exceed our clients' expectations at every turn, allowing them to relax, rejuvenate, and reconnect with the world around them. Escape the ordinary and embark on a journey of serenity and discovery with Serenity Travel Agency. Let us guide you to the destinations where tranquility awaits, and let every moment of your travel experience be infused with peace, beauty, and harmony.
See more Serenity Trails Travel Co offers

Job description

Job Title: Remote Customer Service For Travel

Job Type: Part-Time/Full-Time Available

Company Overview:

At Serenity Trails Travel Co, we specialize in providing comprehensive travel solutions tailored to meet the unique needs of corporate clients. As a leading travel agency, we are committed to delivering exceptional service and ensuring seamless travel experiences for our clients. If you're passionate about travel and customer service, join us on our mission to redefine corporate travel.

Position Summary:

Serenity Trails Travel Co is seeking dedicated individuals for the role of Remote Customer Service For Travel. In this position, you'll be responsible for providing top-notch customer service to our corporate clients, addressing their travel inquiries, reservations, and itinerary updates remotely. If you have excellent communication skills, problem-solving abilities, and a passion for delivering outstanding service, we want you to join our team.

Key Responsibilities:

  • Serve as the primary point of contact for corporate clients, addressing their travel inquiries, reservations, and itinerary updates with professionalism and efficiency.
  • Provide personalized assistance to clients, offering insights, recommendations, and expertise to enhance their travel experiences.
  • Liaise with travel partners and vendors to secure bookings, confirmations, and updates, ensuring accurate and timely information for clients.
  • Anticipate and address any issues or concerns that may arise during travel, providing prompt assistance and effective solutions to ensure client satisfaction.
  • Maintain organized records of customer interactions, ensuring thorough documentation and follow-up on inquiries and requests.

Benefits:

  • Competitive pay with opportunities for performance-based bonuses.
  • Flexible work schedule with remote work options.
  • Comprehensive health, dental, and vision insurance plans.
  • Retirement savings plan with company matching contributions.
  • Paid vacation, holidays, and sick leave.
  • Opportunities for professional development and career advancement.
  • Supportive and collaborative work environment with a team dedicated to creating unforgettable travel experiences.

Qualifications:

  • Previous experience in customer service or a related field is preferred.
  • Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with clients.
  • Strong problem-solving skills, with the ability to address issues and find solutions effectively.
  • Proficiency in using office software and online communication platforms.
  • Ability to work independently and as part of a collaborative team in a fast-paced environment.
  • Flexibility to adapt to changing priorities and client needs.

Required profile

Experience

Industry :
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Online CommunicationOffice Management Software

Other Skills

  • Teamwork
  • Physical Flexibility
  • Social Skills
Are you interested?

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