Job description

BrightCrew is seeking an experienced and detail-oriented Business Operations Specialist to join our client as the right hand to the founder.

This individual will play a crucial role in streamlining operations, managing information flow, and ensuring the smooth execution of various projects.

The ideal candidate will have a strong background in operations management, process optimization, and cross-functional collaboration.

If youre organized, proactive, and thrive in a fast-paced environment, we want you to be part of our team.

Key Responsibilities

Operational

Project Monitoring & Reporting: Track project statuses and create easy-to-understand visualizations to keep stakeholders informed.
Policy & SOP Drafting: Develop and draft company policies, standard operating procedures (SOPs), and other official correspondence.
KPI & Team Management: Set KPIs for teams and assist in keeping the CXOs direct reports on track to meet objectives.
HR Operations: Support HR processes such as onboarding, payroll, and employee engagement activities.
Information Flow: Manage the flow of information within the organization, ensuring your CXO receives the right information at the right time.
Event Planning & Execution: Organize company events from start to finish, including budgeting, vendor coordination, design input, and executing social media strategies.
Social Media Management: Oversee company and personal social media profiles, ensuring brand consistency and managing post ideation, drafting captions, and publishing.
Cross-functional Support: Provide assistance in other areas such as sales, lead generation, business development, HR & talent acquisition, and marketing as needed.

Administrative

Calendar & Meeting Management: Coordinate complex calendars across multiple time zones, prioritize meetings, and ensure time is used efficiently.
Travel Management: Optimize travel arrangements by considering meetings and itineraries.
Workflow & Task Tracking: Keep track of ongoing tasks, proactively follow up, and send reminders as needed.
Agenda & Meeting Notes: Set meeting agendas, summarize discussions, and ensure follow-ups are tracked.
Research & Reporting: Conduct research and compile findings into detailed reports or databases for decision-making.
Financial Support: Handle basic financial tasks like expense tracking, invoicing, budgeting, and reimbursements.
- Language: Professional fluency in English with excellent communication skills (reading, writing, speaking).
- Experience: 3+ years in a communication-heavy role at a reputable organization.
- Education: Undergraduate degree preferred; equivalent work experience is acceptable.
- Bonus: MBA, CFA, CIPM, CIMA, or other professional certifications are advantageous but not required
- Domain: Expertise in one of the following domains is must: -Marketing Background

Requirements

Support campaign planning and performance tracking.

Manage content calendars and collaborate on promotional strategies.

Project Management Background

Track project milestones and deliverables.

Collaborate on process improvements and ensure timelines are met.

HR & Recruitment Background

Assist with recruitment scheduling, onboarding, and HR documentation.

Support employee engagement initiatives and training programs.

Business Development Background

Research and qualify leads, support outreach campaigns, and draft proposals.

Track sales KPIs and assist with CRM updates.

Finance Background

Assist with budgeting, variance analysis, and financial report preparation.

Track expenses and optimize workflows for financial efficiency.

Content Writing Background

Research, draft, and edit content for presentations, reports, or marketing materials.

Manage content calendars and ensure brand consistency across platforms.
- Competitive salary in USD.
- Opportunities for professional development and career advancement.
- A collaborative remote-first work environment.