Director Commercial Operations - US East Coast

Get to know us

At eyeo, we transform the internet into a trusted, sustainable and accessible place where users regain control over their experience, content creators and publishers are rewarded for their content, and advertisers and consumers can connect on mutually agreed terms.

eyeo’s market-leading ad-filtering technology powers products like Adblock Plus and AdBlock as well as technical integrations for popular browsers. Our solutions empower users to control their online experience and privacy while providing monetization for content creators, publishers and advertisers.

Combining our partnerships and our subsidiary products, our technology reaches 350 million monthly active users worldwide.

eyeo is a global employer of over 300 people working remotely in more than 30 countries (predominantly North America and Europe) with our HQ in Berlin and small offices in Cologne, Toronto and NYC (planned soon).

How we work

eyeo has colleagues based all over the world. We love our diversity and take great pride in our company culture. We practice an independent, remote workstyle with work distributed in cross-functional matrix teams that span predominantly EST and CET time zones. If working remotely isn’t for you, we also have a large office in Berlin and soon in NYC that you can choose to work from. We meet twice a year as a team and host an annual-company retreat, our Summer Week. By enabling remote work and in-person sessions, we have built a culture that provides a unique dynamic of flexibility and belonging.

What you'll do

As Director Commercial Operations, you will report directly to the Chief Commercial Officer. You will lead the strategic planning, execution, and optimization of commercial operations activities across the eyeo group to drive revenue and user growth, operational efficiency and effectiveness, and overall business performance, covering both our user- (B2C & B2B) and media-focused businesses. 

You will work closely with the Managing Directors of the User and Media Business Units as a member of their (virtual) management team. Your job is to make them and their teams successful.

Your day-to-day activities: 

• Strategic planning: Develop and execute comprehensive commercial strategies to maximize revenue generation across all eyeo products and services with a focus on both long- and short-term impact
• Operational efficiency: Streamline and optimize commercial processes, workflows and systems to enhance productivity, reduce costs and ensure seamless execution of sales and marketing initiatives
• Sales enablement: Collaborate closely with sales, account management and go-to-market teams to provide them with the necessary tools, resources and training to achieve their targets. Plan and implement data-driven sales strategies and tactics to boost performance
• Insights generation/analytics: Leverage data and analytics to gain insights into sales performance and market development. Use these insights to make informed business decisions and drive continuous improvement
• Team leadership: Build, manage and mentor a high-performing commercial operations team of 4-5 people. Foster a collaborative and results-oriented culture within your team
• Cross-functional collaboration: Partner with other departments, particularly the two Business Units (but also product, go-to-market, marketing, strategy and finance), to ensure alignment and synergy in achieving company objectives
• Performance tracking & pipeline mgmt: Monitor and analyze key performance indicators (KPIs) to track progress towards goals, and forecast sales & revenues. Identify areas for improvement and implement corrective actions as needed
• Deal management and compliance: Ensure profitability and commercial integrity of deals with our partners from the media and tech ecosystems. Manage the deal review process and the deal review board
• Sales compensation plan design & administration

What you bring to the table

• 7+ years of experience in commercial/sales operations, a related role, or an equivalent experience in a management consulting company with a functional focus on sales, including  a proven track record of success in driving revenue growth and operational efficiency
• Excellent communication and interpersonal skills, as well as the ability to influence senior business leaders
• Ability to lead, coordinate and motivate cross-functional teams that don’t report to you
• Strong analytical and collaborative approaches to problem solving
• Project management skills
• Solid knowledge of the online advertising/user experience ecosystem
• 2+ years of people management experience

It’s awesome if you have

• Experience working in remote-first, multicultural organizations

What we offer

• Full package of benefits (health insurance, choice of hardware, paid vacation days, professional development and relocation budget, sabbatical leave, etc.)
• Biannual in-person team days in Berlin and annual summer company retreat

* Some benefits vary subject to the hiring location

Helpful links

• Monetization: https://eyeo.com/blog/acceptable-ads-evolution-feature-ecosystem
• eyeo in the news: https://eyeo.com/press/
• Blog updates: https://eyeo.com/blog/
• Life at eyeo: https://eyeo.com/careers/working-at-eyeo
• The team at eyeo: https://eyeo.com/team
• Open Source repository: https://github.com/adblockplus, https://gitlab.com/eyeo

Privacy Notice

eyeo is an equal opportunity employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief. When you apply, you’ll be automatically forwarded to our recruitment platform operated by an external service provider called Greenhouse (seated in the US). Greenhouse collects some information on its website, such as anonymous usage statistics, by using cookies, server logs, and other similar technology. For more information, please refer to Greenhouse’s Privacy Policy. All documents and information provided by you are stored with Greenhouse. In order to ensure an adequate level of data protection, eyeo and Greenhouse have entered into the EU Standard Contractual Clauses (“processors”) - Commission Decision C(2010)593. You can request a copy of this by contacting us at privacy[at]eyeo.com. If you don’t want your data forwarded to Greenhouse, please do not apply. For detailed and further information, please refer to our Privacy Policy at https://eyeo.com/en/privacy.