German Speaker Customer Service Agents for Tech Company - Greece Office

So, if you want to move abroad with a generous relocation package, work in IT support, make international friends, experience Greece, and live in a warm country, don't hesitate to apply for this position!

YOU NEED A EUROPEAN PASSPORT TO APPLY*

We have the perfect job for you!

Whatever you're looking for, you'll find it in Greece - Greece has been chosen as one of Europe's most popular travel destinations for nothing, no matter what time of year! The city is full of restaurants, bars, world-class culture, and the art scene radiates creativity and self-confidence.

The company is one of the largest in the world, with over 250,000 employees in Europe. They assist the company's customer base and are among the most influential players in their field

What you will do:

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide troubleshooting for mobile devices (mobile phones, tablets & more)
• Assist customers to manage/secure their account & passwords
• Set-up repairs for hardware-related issues
• Escalate unresolved cases by contacting 2nd level support Interaction Experts
• Maintain high customer satisfaction

Requirements

• Fluent German language skills
• Interest and willingness to work in the IT industry
• Availability for weekend shifts
• Strong communication skills and situational awareness

Benefits

• Salary paid 14 times a year
• Competitive salary + bonuses
• Amazing location - Flights + travel
• Continuous paid training on the latest technology usage
• Private health package
• Company-provided workplace doctor
• On-site cafeteria
• Fun leisure activities both through work and outside of work
• The company has been awarded as the best employer.