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German Speaking Customer Service Agent in Greece - Free Relocation - Home Office

Remote:

Full Remote

Contract:

Full time

Experience:

Entry-level / graduate

Work from:

Greece

Offer summary

Qualifications:

Fluent in German and proficient in English, Prior customer service experience preferred, Excellent verbal and written communication skills, Strong problem-solving skills, Familiarity with customer service software is a plus.

Key responsabilities:

Provide exceptional customer support to German clients
Resolve inquiries and complaints efficiently
Assist with product-related questions and after-sales service
Maintain accurate records of customer interactions
Support the development of high-quality customer service processes

Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/

2 - 10 Employees

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Job description

Patrique Mercier Recruitment is excited to connect skilled professionals with exciting career opportunities that leverage their language abilities. We are currently looking for a German Speaking Customer Service Agent to join our team in Greece, offering free relocation and the flexibility of a home office setup. This role allows you to provide outstanding customer service in your native language while enjoying the beautiful surroundings of Greece without being tied to a traditional office environment. If you are dedicated to customer satisfaction and seeking a new adventure, we invite you to apply!

Responsibilities

Offer exceptional customer support to German-speaking clients through multiple communication platforms such as phone, email, and chat.
Resolve customer inquiries, complaints, and issues efficiently and professionally.
Assist customers with product-related inquiries and after-sales service.
Maintain accurate records of customer interactions and ensure follow-up where necessary.
Work closely with team members to meet performance targets and improve overall customer experience.
Provide management with insights and feedback based on customer interactions to help enhance service quality.
Support the development of efficient customer service processes and best practices.

Requirements

Fluent in German (native level) and proficient in English.
Prior experience in customer service or similar roles is preferred.
Excellent verbal and written communication skills.
Ability to perform effectively in a fast-paced, remote work environment.
Strong problem-solving skills with an emphasis on customer satisfaction.
Familiarity with customer service software and tools (e.g., CRM systems) is a plus.
Willingness to relocate to Greece while working from home and adapting to a new culture.

Benefits