German Speaking Customer Service Agent in Greece - Free Relocation - Home Office

Patrique Mercier Recruitment is excited to connect skilled professionals with exciting career opportunities that leverage their language abilities. We are currently looking for a German Speaking Customer Service Agent to join our team in Greece, offering free relocation and the flexibility of a home office setup. This role allows you to provide outstanding customer service in your native language while enjoying the beautiful surroundings of Greece without being tied to a traditional office environment. If you are dedicated to customer satisfaction and seeking a new adventure, we invite you to apply!

Responsibilities

• Offer exceptional customer support to German-speaking clients through multiple communication platforms such as phone, email, and chat.
• Resolve customer inquiries, complaints, and issues efficiently and professionally.
• Assist customers with product-related inquiries and after-sales service.
• Maintain accurate records of customer interactions and ensure follow-up where necessary.
• Work closely with team members to meet performance targets and improve overall customer experience.
• Provide management with insights and feedback based on customer interactions to help enhance service quality.
• Support the development of efficient customer service processes and best practices.

Requirements

• Fluent in German (native level) and proficient in English.
• Prior experience in customer service or similar roles is preferred.
• Excellent verbal and written communication skills.
• Ability to perform effectively in a fast-paced, remote work environment.
• Strong problem-solving skills with an emphasis on customer satisfaction.
• Familiarity with customer service software and tools (e.g., CRM systems) is a plus.
• Willingness to relocate to Greece while working from home and adapting to a new culture.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )