Offer summary

Qualifications:

2+ years in account management, 2+ years in pharmacy benefits management, Strong background in client management, Proactive and solutions-oriented approach.

Key responsabilities:

Maintain a high client retention rate

Evaluate market conditions for client needs

Host quarterly account team meetings

Notify leadership of escalated issues

Job description

Who We Are:
EmpiRx Health is the leading clinically-driven pharmacy benefits management company. As the pioneer in value-based pharmacy care, EmpiRx Health puts its customers and members first by enabling them to take control of their pharmacy benefits, healthcare outcomes, and financial results.

What We Do:
We place more emphasis on member care than any other PBM by focusing on health outcomes first. Our pharmacists and clinicians are at the center of everything we do―and our population health solution delivers tailored strategies for our clients.
Leveraging our newly launched, AI-powered pharmacy care platform, Clinically™, EmpiRx Health’s pharmacists and client management teams provide the highest quality pharmacy care to our clients and their members. This enables benefits plan sponsors to keep their members healthy, happy, and productive, while substantially reducing prescription drug spending, which has been on an explosive growth trajectory in recent years.

Who We're Looking For:
EmpiRx Health is in unprecedented growth, and we're seeking a highly skilled and experienced Strategic Client Executive. In this critical role, you will be responsible for developing and executing tailored strategies that align with client goals, maximizing account growth, and ensuring customer satisfaction. This role requires a proactive, solutions-oriented individual with excellent communication skills and the ability to collaborate effectively across teams to deliver value and drive business outcomes.

If you are a highly motivated Strategic Client Executive with a strong background in client management and account management and you are passionate about making a meaningful impact in the healthcare industry, we encourage you to apply.

What You'll Do:
As a Strategic Client Executive, your role will encompass a wide range of responsibilities; here are a few:

Maintain a 99% client retention rate with referenceable clients.
Evaluate market and client conditions to anticipate client needs and taking appropriate action to proactively address them.
Develop a deep understanding of client intent, and making actionable suggestions to ensure client plans are optimized to meet client performance goals.
Coordinate and host quarterly account team meetings - ensure holistic understanding of client plan performance, client goals, internal goals and strategic plans.
Ensure that Client Executive and Client Management Leadership are promptly notified of escalated client issues/requests, systemic issues, unachievable deliverable dates, capacity limitations and any client relationship concerns.

What You Need:

2+ years of experience managing accounts with self-funded employer groups
2+ years of working knowledge in the pharmacy benefits management industry
Ability to travel overnight up to 25%

Why Join Us:

EmpiRx Health is on an extraordinary journey where excellence meets innovation.
We are a collaborative team that encourages groundbreaking ideas, values open dialogue, and prioritizes continuous improvement.
You will be part of a dynamic team where success is a shared celebration, collaboration fuels progress, and we redefine healthcare together.
We offer a generous and competitive benefits package.
You will share in the company's success through our discretionary bonus program.

EmpiRx Health is an Equal Opportunity Employer

EmpiRx Health is an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees. We prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

All employment decisions are based on business needs, job requirements, and individual qualifications. We are an inclusive organization and actively promote equality of opportunity for all with the right mix of talent, skills and potential. EmpiRx Health celebrates diversity and is committed to creating an inclusive environment for all employees.

Your career at EmpiRx Health awaits – join us in shaping the future of excellence in healthcare.

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