The Business Analyst plays a critical role in leveraging data analytics to drive strategic decision-making and enhance sales performance within the Operations team. In this position, you will collaborate closely with Sales and Support leadership teams and Operations to maintain data integrity, develop analytical capabilities, and provide valuable insights. Your primary responsibilities will include refining operational processes, analyzing sales data, and predicting sales trends.
As a Business Analyst, you will have the opportunity to:
Identify and implement process improvements and system enhancements to boost sales efficiency
Offer actionable insights to enhance sales effectiveness
Contribute to the formulation of sales plans and objectives
Leverage cutting-edge reporting and BI technologies to elevate reporting quality
Data Analysis:
Leverage advanced analytical methods to evaluate sales data and identify sales trends.
Identify correlations and causations in data to recommend data-driven strategies for sales growth.
Conduct data cleansing and validation to ensure accuracy and reliability of analysis results.
Reporting:
Design and generate customized reports and dashboards using BI tools such as Tableau or Power BI.
Track key performance metrics, sales pipeline progression, and goal attainment for sales teams.
Present findings and insights in clear, concise reports for stakeholders at various organizational levels.
Sales Strategy:
Partner with the products and sales enablement teams around pricing strategies, sales channels, and market segments to optimize revenue generation.
Evaluate sales performance against targets and recommend adjustments to sales strategies as needed.
Data Visualization:
Create compelling visualizations, graphs, and charts to present complex sales data in a visually appealing and easy-to-understand format.
Use data visualization tools to create interactive dashboards for real-time monitoring of sales performance.
Incorporate storytelling techniques into data visualizations to convey meaningful insights to non-technical stakeholders.
Cross-functional Collaboration:
Collaborate with cross-functional teams to align on goals, share insights, and coordinate sales strategies.
Work closely with sales, marketing, and product teams to ensure data-driven decision-making across departments.
Communicate effectively with stakeholders to translate data analysis into actionable insights and recommendations.
5-plus years experience in a Sales Analyst or similar roll
Seasoned Sales Data Expert: As a Senior Business Analyst, you are a seasoned professional with extensive experience in sales data analysis.
Leadership in Sales Analytics: You exhibit strong leadership qualities in sales analytics, guiding teams and stakeholders towards data-driven decisions and strategic sales initiatives.
Strategic Sales Visionary: You possess a strategic mindset and can leverage data insights to drive sales growth and enhance business performance.
Mentor and Advisor: You serve as a mentor to junior analysts, sharing your knowledge and expertise to foster their growth in the field of sales insights.
Continuous Innovator: You are committed to innovation in sales analytics, exploring new technologies and methodologies to enhance sales strategies and outcomes.
SQL, Databricks, ETL, SFDC, Python, and Tableau advanced knowledge
Zillow is reimagining real estate to make home a reality for more and more people.
As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.
Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and world-class benefits. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME 100 Most Influential Companies list.
Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.
Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.
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