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Business Operations Manager (Malaysia, APAC)

Remote: 
Full Remote
Contract: 
Freelance
Work from: 
Malaysia, APAC

Offer summary

Qualifications:

Fluent in English and Malay, Deep knowledge of cryptocurrency and blockchain, Experience with high net worth individuals, Strong negotiation and relationship-building skills.

Key responsabilities:

  • Identify and onboard high net worth clients
  • Manage relationships and provide personalized service
  • Engage with influencers to promote services
  • Monitor market trends and guide strategies
Flipster logo
Flipster Fintech: Finance + Technology Scaleup https://flipster.xyz/
51 - 200 Employees
About Flipster
Futures In Your Pocket Flipster is a fast-growing cryptocurrency derivatives trading platform with a mobile-first approach. With a 560% monthly sign-up growth and 4938% monthly trading volume growth, Flipster is the go-to exchange for users across 87 countries. Offering a diverse selection of over 160+ tokens, Flipster offers leverage of up to 100x, all available through our lightning-fast, intuitive, and secure app. Traders have the freedom to make instant flips, monitor their portfolios, and capitalise on market movements—anytime, anywhere. Reimagine futures trading with Flipster—fast, fun, and frictionless. Get started at flipster.xyz or download the app on the App Store and Play Store.
See more Flipster offers

Job description

🚀 About Flipster
Flipster(flipster.io) is a next-level trading platform that is connecting investors to insight, and new opportunities brewing in the cryptoverse. We uncover exclusive opportunities and provide a high-performance platform to put them to work. We believe in an exciting, bold future for crypto. A decentralized, well-governed space, that sparks progress for investors, traders and amazingly innovative crypto projects simultaneously. Flipster will unlock access to ideas we can't even imagine yet. We aim to propel their development and uncover potential.

As a Business Operations Manager at Flipster
You will lead strategic partnerships and influencer engagement in the cryptocurrency market. This remote position is ideal for a visionary professional fluent in both English and Malay, with a deep understanding of the crypto and blockchain industry, particularly in derivatives trading. You will establish key partnerships, connect with influencers, analyze market trends and regulations, and collaborate across functions to drive growth and innovation. This role offers a unique chance to make a significant impact on the crypto landscape.

Responsibilities
  • Strategic HNWI Acquisition: Identify, negotiate, and onboard high net worth individuals (HNWIs) as clients for our cryptocurrency exchange platform. Develop tailored strategies to attract HNWIs and showcase our platform’s unique offerings.
  • Client Relationship Management: Cultivate and manage long-term relationships with HNWIs, ensuring they receive personalized service and support. Act as their primary contact, addressing concerns and providing solutions to enhance their platform experience.
  • Influencer Engagement: Engage with key opinion leaders and influencers in cryptocurrency and blockchain communities to elevate our brand and attract HNWIs. Build a network of advocates to promote our services to potential HNW clients.
  • Market Intelligence and Regulatory Insight: Monitor and analyze market trends and competitive landscape Use insights to guide strategic decisions and identify opportunities for growth and innovation focused on HNWIs.
  • Cross-Functional Collaboration: Collaborate closely with our marketing, product, and compliance teams to align strategies with business objectives. Ensure our services meet the specific needs of HNWIs.
  • Brand Ambassador: Represent Flipster at industry events, conferences, and on various media platforms. Communicate our value proposition and vision to potential HNW clients in English, Mandarin and/or Malay, establishing Flipster as a leader in the Web3 industry.

    • Qualifications
  • Industry Expertise: Deep knowledge of the cryptocurrency and blockchain industry, especially in derivatives trading.
  • Bilingual Communication: Fluent in English and/or  Malay and/or Mandarin with exceptional negotiation, communication, and relationship-building skills.
  • Proven Track Record: Success in acquiring and managing HNWIs, particularly in the cryptocurrency sector.
  • Adaptability: Proven ability to thrive in a fast-paced, evolving industry landscape.
  • Strategic and Analytical Mindset: Capable of understanding complex products and market dynamics, with a focus on HNWIs' needs.
  • Cross-Cultural and Cross-Functional Collaboration: Comfortable working in a diverse, multidisciplinary environment.

    • Hiring Process
  • CV/Resume submission
  • 1st round interview
  • 2nd round interview

    • Required profile

    Experience

    Industry :
    Fintech: Finance + Technology
    Spoken language(s):
    English
    Check out the description to know which languages are mandatory.

    Hard Skills

    Customer Relationship ManagementBlockchainDerivatives MarketsCryptocurrencyTransitional Bilingual EducationCross-Functional CollaborationMarket AnalysisInfluencer MarketingStrategic Partnership

    Other Skills

    • Communication
    • Relationship Building
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