Date Posted:
2024-07-10Country:
ChinaLocation:
LOC3347: 16/F Building A, New Bund World Trade Center I, No. 4, Lane 255 Dong Yu Road, Pudong New Area, Shanghai, ChinaAt Otis, it’s our people that make us different. Join the Otis family where collaboration, innovation and empowerment help each individual and the company reach new heights.
We are looking for a Senior Manager - HR Systems & Applications for APAC. You will work with HR and Payroll teams to support the business in the delivery and management of HR and payroll systems and processes.
This role is responsible for the day-to-day vendor management of Accenture production support of the Global HR systems (Workday, Brass Ring, and Global Learning Portal).
Permanent role
Based in our office in Petaling Jaya
Reports to the Global Senior Director for HR Applications Support & Core HCM based in US.
Providing regional Tier 3 support for HR system-related issues and approving system changes within your authority level—Workday and Service Now.
Act as liaison between Production Support (including Accenture) and the HR Business and Global Financial Services.
Responsible for communicating with HR and Payroll system stakeholders (HR, Payroll, Accenture, etc.) regarding system-related issues such as system outages, changes, new functionality, etc.
Work with Accenture, HR, and Payroll to identify opportunities for system and process improvements.
Provide training to ensure the system stakeholders have the proper training and documentation for data entry, reporting, data flow, and end-to-end processes.
Partner with Regional and HR Technology teams to ensure the Global teams communicate and collaborate successfully on all aspects of system support.
Act as a regional engagement lead to ensure the local HR and Payroll teams are aligned with the global HR roadmap.
Have a Bachelor’s degree in Information Technology, Engineering, or any relevant field. Those with Workday certification is preferred.
Minimum 6 years working experience in WD, SAP HCM, or relevant HR Applications.
Proficiency in written and spoken Mandarin is essential.
Strong verbal and written communication skills.
Experience working with multiple business stakeholders on requirements and business process definitions.
Knowledge of HR business process design and development.
Able to analyze and redesign business processes, workflows, and system integration.
Have the ability to effectively interpret technical and business processes well.
Apply Now and Help us Build What's Next
If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.
You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.
We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.
Become a part of the Otis team and help us #Buildwhatsnext!
Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.
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